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PlayGrand Casino Review

Since launching an online casino in 2013, PlayGrand has unveiled a considerable offering with over 700 games from more than 50 providers. Owned by White Hat Gaming Limited, their offering from some of the biggest providers in the country such as MicroGaming, NetEnt, Genesis and Thunderkick provide a range of options to suit any and all preferences.

Providing a visually intense gaming experience, PlayGrand gives access to an impressive combination of slot games, 87 different table games as well as live dealer games for an extensive experience. The Live Casino from Evolution Gaming gives an authentic and exciting array of titles to suit every casino lover. In addition to an extensive selection of games, PlayGrand offer a lucrative and enticing joining offer of £1,000 bonus plus 100 extra spins. 

Despite there not currently being an app offered, a responsive web design, along with a striking colour scheme on its’ landing page enhance your playing experience. In addition to this, the 24/7 customer support and quick withdrawal times provides peace of mind and assurance in your gaming experience. Whilst there is not a VIP club, the bonuses on offer are enough to entice anyone to their list of casino games.

PlayGrand Casino Trust Range

JadeJournalist at CasinoRange.comPublished DateMarch 2, 2021 | Last UpdatedDecember 16, 2021

We rate casino using 6 separate categories and use the ratings in each category to form an overall score. The six categories are;

PlayGrand Game Providers

With more than 50 providers in the offering for PlayGrand Casino, they have created enough choice to satisfy any individual preferences. Using Net Entertainment software for their instant play casino, PlayGrand also boast a selection of Multicommerce, NYX, Thunderkick, Microgaming, Leander Games and more.

PlayGrand Pros & Cons

24hr Support
Games Providers
Well Presented
No Phone Support
No VIP Club

PlayGrand Accepted Countries

100 Free Spins

18+. New players only. Min. deposit £10. Bonus: 1st deposit 100% up to £300 + 30 bonus spins (Reactoonz™), 2nd deposit 50% up to £500 + 50 bonus spins (Book of Dead™), 3rd deposit 25% up to £200 + 20 bonus spins (Legacy of Egypt™). Spins on specified games only. Bonus money is separate to Cash funds & subject to 35x wagering requirement. £5 bonus max. bet. Bonus must be used within 30 days, spins within 10 days, otherwise any unused will be removed. Only bonus funds contribute towards wagering requirements. Terms Apply. BeGambleAware.org

PlayGrand Casino Games

Such a comprehensive software provision creates the platform for over 500 slots to choose from as well as 79 table games.  Within this, you will find New, Slots, Jackpots, Live Casino and Table Games as your choice of categories, along with the ability to filter an entire collection or category. Blackjack, Roulette, Live Casino and Baccarat are all provided in addition to slots however an absence of poker, keno and scraps may prove a sticking point for some users.

Renowned for their choice of slots, PlayGrand highlights Wheel of Fortune amongst their recent additions whilst The Goonies, Monopoly Live and Bonanza are highlighted as their top games. 

Jackpot games include Romeo and Juliet amongst their provision whilst the incredible choice of table games boast Blackjack, European and French Roulette as well as Roulette Master amongst their offering.

PlayGrand Licenses

White Hat Gaming are fully licensed and regulated by; UKGC– United Kingdom Gambling Commission,          Spelinspektionen – The Swedish Gambling Authority,          The Malta Gaming Authority


Swedish GA Swedish GA


PlayGrand Language Options

On this platform, you can expect to find games in English and Swedish

English English

Spanish Spanish

PlayGrand Mobile Casino

Despite PlayGrand Casino not providing an App in its’ current format, the website remains fully optimised for mobile integration. The vibrant colour scheme set against the dark background allows the games to stand out and provide an enjoyable gaming experience whether being played on a desktop, mobile or tablet screen.

The ability to login or sign-up is essential for instant play opportunities but clearly and readily accessible from the home screen on any mobile device.

PlayGrand Deposits & Withdrawals

Deposits, As expected with such a substantial reputation, PlayGrand accepts nearly a dozen renowned payment methods such as Mastercard, Visa, Maestro and Neteller. In addition to the wealth of options available, deposits are instant, meaning the money will appear in your casino account instantly, ready to play. A huge incentive for the keen player!

Withdrawals take 3 days to complete, with all casinos in this group having a 48-hour pending period. Withdrawals can be made utilising Credit/Debit cards, Neteller, UKash, Poli or iDeal.

PlayGrand Casino Customer Support

PlayGrand does not offer a phone number for its’ customer support, making any queries or requests potentially slower to be managed. 

A Live Chat facility is available through the PlayGrand Casino website 24 hours a day.

Email – support@playgrand.com (24 Hours)

Email Email

Live Chat Live Chat

PlayGrand Casino FAQs

PlayGrand does not offer a phone number for its’ customer support, making any queries or requests potentially slower to be managed. 

A Live Chat facility is available through the PlayGrand Casino website 24 hours a day.

Email – support@playgrand.com (24 Hours)

Visit the casino website and click ‘sign up’. Provide details such as your email address, date of birth and country, as well as confirming you are over 18 years of age. Once verified, you can make a deposit and start playing.

Once your account is created your first deposit will be matched as a bonus by PlayGrand up to a value of £1,000. In addition to this, you will receive a free spin for every £10 of your first deposit, up to a maximum of 100 bonus spins. 

PlayGrand withdraws times vary depending on the method used but typical withdrawal times tend to be 3 days. 

PlayGrand Casino was created in 2015 as part of the Imperium Network Solutions Group that runs on the White Hat Gaming Platform. White Hat Gaming was founded in 2012.

Customer Support can be contacted through the live chat option on their website, available 24 hours a day. Alternatively, you can email support@playgrand.com  

You can close you account at any time by contacting the Customer Support team through their email at support@playgrand.com 

PlayGrand Casino Player Reviews

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