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PlayGrand Casino Review
Since their launch in 2013, PlayGrand have unleashed an impressive online casino, which offers an impressive games catalogue and a visually intense gaming experience. PlayGrand has a lot more to offer besides slot machines, with their incredible Live Casino making them really stand out from the crowd. They offer more than 100 live dealer games, offering you a truly authentic casino experience that will make you feel like you’re in a real life casino. Grand by name, Grand by nature.
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Established |
2013 |
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Total Games |
1,300+ |
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Payout Speed |
1-5 Days |
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Withdrawal Limit |
x |
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Devices |
iOS, MacOS, Windows, Android |
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4.5 |
Excellent |
|
|
4.5 |
Excellent |
|
|
4.0 |
Good |
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|
4.0 |
Good |
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|
4.0 |
Good |
Pros
Double Welcome Bonus
100+ Live Casino Games
24/7 Customer Support
Cons
No Loyalty Program
No Mobile App
Charlie
Journalist at CasinoRange.com
Published Date · March 2, 2021
Last Updated · Aug. 18, 2023
PlayGrand Welcome Bonus
100% Up To £100 & 30 Free Spins
PlayGrand Bonus
|
100% Up To £100 & 30 Free Spins |
|
|
Min Deposit |
£10 |
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Currencies |
CAD, USD, GBP, EUR, AUD, NOK |
|
Expiry |
10 Days |
|
Wagering Requirements |
35x |
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Playable on |
Reactoonz |
PlayGrand casino gives all new players a great double bonus to get you started playing with them. With a minimum first deposit of £10, you can claim a 100% deposit-match bonus of up to £100. On top of this, you can claim an additional 30 free spins on the hugely popular online slot game, Reactoonz.
How to Claim Your Bonus
- You must deposit a minimum of £10
- Maximum deposit-match bonus is £100
- Free Spins playable on Reactoonz only
- These spins are automatically added to your account after your first deposit - they have a 10-day expiry limit.
Wagering Requirements
There are 35x wagering requirements attached to the PlayGrand welcome bonus, which is pretty standard amongst online casino bonuses. These restrictions apply to both the deposit-match bonus and any bonus wins won from your free spins.
It is important to remember that games will contribute towards these wagering requirements in different ways. As always, online slots are the best way to go if you want to blitz through those wagering requirements in the quickest time.
- Slots - 100%
- Table Games - 10%
- Video Poker Games - 5%
- All other games - 0%
As you can notice from the list above, you cannot play live casino games to contribute towards your wagering requirements. With their live casino games being such a plus point of PlayGrand casino, we feel this is a real shame. It’s also important to note that you will be limited to a £5 maximum bet when playing through these requirements.
Whilst there are a number of extra limitations and constraints to the PlayGrand welcome bonus, the wagering requirements are relatively standard and fit in with the competition.
Our Thoughts on This Bonus
A ‘double bonus’ is not uncommon when playing online, but PlayGrand’s offering is up there as one of the best available. A generous, but realistic, deposit-match bonus, paired with 30 free spins - we really like this one.
PlayGrand Registration Process
Registering for an account at PlayGrand takes just a couple of minutes, and requires a number of details before you can claim your welcome bonus.
Clean, simple and easy - just how we like the registration process to be at an online casino. You'll be able to play your favourite casino games in no time.
PlayGrand Lobby Explained
You may have expected at a casino named PlayGrand that there would be a huge and elaborate homepage to feast your eyes on, but you would be wrong.
Instead, a simple and efficient lobby greets your eyes, with only a few elements on the page to easily give you a taste of what is on offer. Atop the page you’ll find your real money and bonus balances, as well as being able to make all deposits by clicking the pink ‘Deposit’ icon in the top right hand corner.
Across the screen, you’ll see four tabs labelled ‘Games’, ‘Promotions’, ‘Account’ and ‘Messages’. The Games tab is the one we believe you’ll want to hit, as it will take you to a more detailed page filled with the complete games library at PlayGrand.
Elsewhere on the homepage you’ll come across active promotions, and quick access to your most recently played games. It’s a lovely touch by PlayGrand for you players who love sticking to what they know.
Scrolling further down the lobby there are eight ‘Top Games’, selected by PlayGrand that will chop and change constantly. We find this quite refreshing as it's common to see casino homepages with hundreds of slot games icons, which can crowd the page and confuse players. It’s great to see a simple approach, with an effective outcome.
PlayGrand Games
From the most-loved slots to the best live casino games, there's over 1,300 casino games at PlayGrand. Whilst it may not be the biggest collection of games, or the grandest, we're almost certain you'll find a game you want to play here.
Best PlayGrand Slots
We were impressed with the slot options at PlayGrand, which are presented in a super way and they make it ever so easy for you to find which kind of game you are looking for.
There are roughly 1,100 slots to choose from, which may not be as high a number as other online casinos, but we've found their game selection to be right up to standard. You can filter between ‘Megaways’, ‘Cluster Pays’, ‘Buy Feature’, ‘Sticky Wilds’ and ‘Classic Slots’. On top of this, they have a very neat search bar that we found to be very effective.
From well-known titles to new releases, slot games are provided by some of the very best providers, such as Microgaming and NetEnt. Not only do PlayGrand feature big name providers, but you’ll also be able to dive into some games from smaller names such as NetGen Gaming and Leander Games.
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Pragmatic Play | RTP: 96.71%
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Play'n GO | RTP: 96.21%
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Blueprint Gaming | RTP: 96.12%
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Play'n GO | RTP: 96.58%
Our Thoughts on PlayGrand's Slots
At CasinoRange, we would always prefer a more refined slots catalogue, rather than those casinos who boast thousands upon thousands of games. With a slot selection like this, PlayGrand really should have all bases covered.
PlayGrand Live Casino Games
Nowadays, every online casino needs a strong live casino to bolster its array of casino games. With more than 100 live casino games available, it is safe to say that PlayGrand takes their live dealer game offering very seriously. With such a wide selection of games and tables available, you should have no trouble finding a seat for your preferred game.
As you might expect, Live Blackjack makes up the majority of their live casino games, with more than 50 different blackjack tables to choose from. Here you’ll find variations of the classic game such as Speed Blackjack and One Blackjack, with table limits as low as £1. If you’re a fan of live blackjack games, PlayGrand casino is certainly the place to go.
Elsewhere at the live casino are plentiful live roulette games, with a good assortment of fun games mixed in with Classic and European variations.
Finally, PlayGrand rounds out their live casino games with a huge number of live baccarat games. You’ll struggle to find another online casino with as many live baccarat tables, as there are more than 25 unique baccarat tables available.
|
Live Games |
Total |
|---|---|
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Live Roulette |
10 |
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Live Blackjack |
4 |
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Live Baccarat |
7 |
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Live Poker |
2 |
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Live Game Shows |
11 |
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Total |
33 |
Our Thoughts on PlayGrand's Live Casino
The importance of a good live casino cannot be overstated, and PlayGrand ticks most of the boxes. Their range of live game show games provides another level of fun and excitement, and whilst other online casinos may offer more, it's still plenty to enjoy.
Table Games
With 75+ table games on display, this is by far one of the most impressive array of games of any online casino. From Classic Roulette to All Aces Poker, and everything in-between, they really do have an impressive online casino offering.
Blackjack and Roulette games make up the majority of casino games in this section, but there’s also a strong showing of poker, baccarat and different games on display. Whilst in our eyes these table games are not up to the same level as live casino games, those who enjoy the video games will be very impressed here.
We could spend all day commenting on the different games available, but we’d suggest heading over to PlayGrand Casino to see the impressive table games portfolio for yourself.
Software Providers
With more than 50 providers in the offering for PlayGrand casino, they have created enough choice to satisfy any individual preferences. Using Net Entertainment software for their instant play casino, PlayGrand also boast a selection of Multicommerce, Thunderkick, Microgaming, Leander Games and more.
PlayGrand Licenses
PlayGrand is a global online casino and holds multiple gambling licences to ensure they are licensed in a number of territories. They currently hold licences from the United Kingdom Gambling Commission and Malta Gaming Authority.
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License
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Name
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Registration Number
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Country
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|---|---|---|---|
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MGA
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MGA/B2C/370/2017
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Malta
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UKGC
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52894
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United Kingdom
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PlayGrand Deposit & Withdrawals
As expected with such a substantial reputation, PlayGrand accepts nearly a dozen renowned payment methods such as Mastercard, Visa, Maestro and Neteller.
Withdrawals take three days to complete, with all casinos in this group having a 48-hour pending period. Withdrawals can be made utilising Credit/Debit cards, Neteller, UKash, Poli or iDeal.
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Payment Method
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Name
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Deposit Amount
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Withdrawal Amount
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Withdrawal Time
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|---|---|---|---|---|
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£10 Min
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£10 Min
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1-5 Days
|
|
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£10 Min
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£10 Min
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1-5 Days
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|
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£10 Min
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£10 Min
|
1-5 Days
|
|
|
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£10 Min
|
£10 Min
|
1-5 Days
|
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£10 Min
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£10 Min
|
1-5 Days
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PlayGrand Accepted Countries
PlayGrand Mobile Casino
While they may not offer a mobile app, mobile players are still very much taken care of at PlayGrand. Here you will find a fully optimised mobile casino website, which should work perfectly on any mobile device, which of course includes both iOS and Android devices.
We would always prefer an online casino to have a mobile app to offer their players, as we appreciate that a lot of players prefer to play through them. Put simply, the biggest and best online casinos tend to have this to offer, so it is a notable omission at PlayGrand casino.
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support@playgrandcasino.com |
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Phone |
No |
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Live Chat |
Yes |
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Availability |
24/7 |
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Language |
English, Spanish |
More Info About PlayGrand Customer Support
There are two channels of customer support available at PlayGrand, with Live Chat and Email responses on offer 24/7. PlayGrand claims that “you won’t have a question we can’t answer”, so it’s pretty safe to say they’re confident in their ability to resolve your issues.
- Live Chat: Available 24/7, the quickest form of resolution.
- Email: For those who prefer to explain their issues in more detail.
Whilst it’s also common to see an FAQs section, as well as potentially a phone number, we found the options for customer support to be comprehensive enough. Live chat is always the most important channel to us at CasinoRange, as it enables you to speak to an agent quickly and usually gets your issues resolved the quickest.
Conclusion: Grand by Name, Great by Nature
In 10 years of operating as a licensed online casino, PlayGrand has quickly come to the forefront and is rubbing shoulders with some of the biggest names in the online casino world.
Fronted with a generous welcome bonus featuring both a deposit match and free spins, you will also find an impressive collection of slots and live casino games available. With more than 100 live casino games available, we really think you would be hard-pushed to find a better selection of live dealer games elsewhere.
It must be said that while PlayGrand excels in some areas, they do lack a little bit in others. The lack of a mobile app or a loyalty program, which are two common features at any top online casino, are obvious negatives. It’s a real shame that they don’t offer a loyalty program because you really want to feel that you will be rewarded for your gameplay when playing online.
Having said that, we are confident you will enjoy a classy and vibrant playing experience when you sign up to PlayGrand. A huge slot machines selection from the biggest names in the industry and an unrivalled live casino offering, they know what they are doing. In a world filled with over-complicated casinos and offers, PlayGrand keeps it simple; offering their players a high quality casino experience.
PlayGrand Casino FAQs
How do I register an account on PlayGrand casino ?
Visit the casino website and click ‘sign up’. Provide details such as your email address, date of birth and country, as well as confirming you are over 18 years of age. Once verified, you can make a deposit and start playing.
How long does it take PlayGrand casino to payout?
PlayGrand withdraws times vary depending on the method used but typical withdrawal times tend to be 3 days.
How can I contact PlayGrand casino customer support?
Customer Support can be contacted through the live chat option on their website, available 24 hours a day. Alternatively, you can email support@playgrand.com
How does the PlayGrand casino welcome bonus work?
Once your account is created your first deposit will be matched as a bonus by PlayGrand up to a value of £1,000. In addition to this, you will receive a free spin for every £10 of your first deposit, up to a maximum of 100 bonus spins.
When was PlayGrand casino created?
PlayGrand Casino was created in 2015 as part of the Imperium Network Solutions Group that runs on the White Hat Gaming Platform. White Hat Gaming was founded in 2012.
How do I close my PlayGrand casino account?
You can close you account at any time by contacting the Customer Support team through their email at support@playgrand.com
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