EveryMatrix Suspended, Quits The UK White Label Market
Written by Julie
Published date · Sept. 26, 2019 | Last Updated · Dec. 14, 2022 | Read Time: 2 mins
Under section 118(2) of the Gambling Act 2005, the Gambling Commission's decision to suspend EveryMatrix's operating licence means that they will no longer be able to offer remote services for betting on real events, except pool betting and virtual events betting. Moreover, the company will not be able to operate a remote casino anymore. The Gambling Commission did not suspend activities such as installing, supplying, creating, and changing gambling software.
Which Online Casinos Were Impacted?
Several online casinos in the UK had their activities suspended as a result. Such casinos include Dragonara Online, Fantasino, Mr.Win, WestCasino, Play Frank and PWR.Bet.
The suspension has been in place as of September 5 when the original announcement was issued. The Commission immediately issued the instructions regarding ante-post bets that were placed right before the suspension put into force. They required EveryMatrix to provide easy access for their customers to withdraw their funds effortlessly. If you are a player at one of these casinos, contact email@example.com for assistance.
EveryMatrix Responded to the Suspension
The company immediately issued an outline including actions which aim to address all the concerns that the Commission raised, with a particular focus on customer interactions. The company officials added that their licence would remain suspended until the company can show proof of total compliance with the regulatory requirements imposed by the UKGC.
According to their official statement, EveryMatrix sees this suspension as a chance to focus on the procedures related to compliance and further improve and strengthen them. Moreover, the company added that they were taking the UKGC concerns seriously, having already taken quick actions to address them.
What Happens Next?
At the time of the announcement, the company stated to be working towards meeting the requirements posed by the Gambling Commission and get their full licence back as soon as possible.
However, EveryMatrix has later announced on September 23rd that it will renounce to its operating licensing activities in the UK and will place their focus in that market solely on their B2B operations. The reason behind this strategy change has been further explained in a statement where EveryMatrix chief executive Ebbe Groes stated that the suspension has ‘irreparably damaged , despite its best efforts to swiftly prove the ability to operate in a safe, responsible, and compliant manner.’