Best Casinos by Feature for UK Players - May 2025
Choose your next online casino by comparing the features that matter most to you
An online casino is a sum of its parts, with a large number of different features contributing to their overall offering. With casino players coming in all shapes and sizes, what they each prioritise may very well be different, so here we wanted to look at all the different casino features we recommend considering before choosing your next online casino.
Online Casinos By Feature
Our Favourite Online Casinos
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Welcome Bonus
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Game Selection
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Mobile Gaming
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Withdrawals
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Customer Service
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Overall
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|---|---|---|---|---|---|---|
|
4.5★ |
5★ |
4.5★ |
5★ |
4.5★ |
4.7★ |
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|
5★ |
4.5★ |
5★ |
4.5★ |
4.5★ |
4.7★ |
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|
5★ |
5★ |
4★ |
4.5★ |
4.5★ |
4.6★ |
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|
4.5★ |
4.5★ |
5★ |
4★ |
5★ |
4.6★ |
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|
4★ |
5★ |
4.5★ |
5★ |
4.5★ |
4.6★ |
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|
5★ |
4.5★ |
4.5★ |
4★ |
4.5★ |
4.5★ |
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|
4.5★ |
4.5★ |
4.5★ |
4★ |
5★ |
4.5★ |
|
|
4.5★ |
5★ |
4★ |
4.5★ |
4.5★ |
4.5★ |
|
|
4.5★ |
5★ |
5★ |
4★ |
4★ |
4.5★ |
What are the Main Features of an Online Casino?
Top 20 Casinos
We take our casino rankings seriously, and we have a tried and tested formula in place to make sure our ratings are as accurate as possible. The casinos that make it into our top 20 are really the best of the best, delivered to you with our TrustRange seal of approval.
Newest Casinos
We have to keep our finger on the pulse and bring you the latest offerings from online casinos. We are constantly reviewing more casinos, and our existing casino is updated weekly, making sure you have access to the best online casino offers across the industry.
Mobile Experience
The vast majority of casino players are now playing through their mobile, so the experience offered here is crucial. Whether you are downloading an app or playing via your mobile browser, a good mobile casino should offer you an optimised mobile experience, which is as good as anything you would get when playing on your desktop computer.
Live Casino
Many players like to replicate the experience of a brick and mortar casino at their convenience, and live casino games play a major part in that. Access to live dealers while playing against real people helps to replicate an authentic casino experience.
Withdrawal Policies
No-one wants to be waiting around for days for their casino winnings, so the different withdrawal policies offered by an online casino are very important. With withdrawal times varying anywhere from instant payments to 10 banking days, we always recommend checking out our payment tables to see how long withdrawals will take to your chosen payment method.
Customer Service
The chances are, when you are playing at an online casino, you will need the help of customer service at some point. Whether you have a query about the welcome bonus, need help with verifying your account or want to take advantage of their Responsible Gambling tools, it is good to know you’re in safe hands with a strong customer support team.
Casinos features FAQs
How do I claim a welcome bonus at an online casino?
Claiming a casino welcome bonus is very simple - with the registration process normally only taking a matter of minutes. Most casinos will ask you to opt-in to any bonus when you make your first deposit on-site.
It is important to note that some casinos will require you to enter a promo code in order to claim your bonus. Failure to do this will result in you not being credited with the bonus.
What types of games are available at online casinos?
Online casinos offer a huge selection of games, including video slots, live casino, RNG casino, Slingo, scratchcards, bingo and poker games.
Can I access all casino games on my mobile?
Not always. It is not unusual for the games selection on your mobile browser to be less than what is offered to desktop players. The games missing will tend to be older online games that have not been optimised for mobile gameplay.
It should also be noted that the game selection of a casino mobile app will almost certainly be a lot less than the desktop site. This is in order to limit the size of the download when you download the app onto your mobile phone.
What is the typical wait time for casino withdrawals?
Withdrawals times will vary from one website to the other. Standard times vary from instant withdrawals up to around 10 working days.
How can I contact customer support at an online casino?
Most online casinos will offer their players a selection of different options when it comes to customer service - however, the most popular, and probably the quickest is Live Chat. Other options include email, phone and FAQs sections.
Can I interact with live dealers in live casino games?
Yes - simply type your message into the chat box of your casino and the live dealer will interact with you.
Are there any wagering requirements attached to a casino welcome bonus?
Yes - the majority of casino welcome bonuses come with a wagering requirement attached to them. The industry standard tends to be around 30x wagering requirements.
If a casino welcome bonus does not have wagering requirements attached, we will clearly state this in our casino reviews.
How often do online casinos update their games library?
Any good casino will update their games library all the time - quite often on a daily basis. With new slot games seemingly released every day, it is very important for an online casino to stay up-to-date with the latest releases by constantly updating their website.
Are there any exclusive bonuses for mobile players?
Yes - we regularly see casinos offering exclusive bonuses for their mobile players, whether that be through the app, or via their mobile browser.
Are there any limits on how much I can withdraw from an online casino?
There shouldn’t be. When it comes to making a large withdrawal from a casino, it is not uncommon for you to be asked to split the payout in several payments, sometimes over the course of multiple days. If this is the case, the casino will contact you directly to arrange this.
Does customer support provide assistance in different languages?
Yes - casinos often offer customer support in a selection of different languages. We will always list the different languages available in our casino reviews.
Are live casino games live 24/7?
Yes - live casino games are hosted by live dealers 24/7 - unless specified otherwise.
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