Welcome Bonus:
100% Up To £25 & 20 Free Spins

Casumo Casino
4.2/5
Published Date · May 1, 2020 · Last Updated · Feb. 14, 2024
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Casumo Casino Review

Casumo is a stylish and modern online casino, which has seen rapid expansion across Europe since launching in 2012. Their key standout is an elite live casino, featuring a number of exclusive tables. Throw into the mix an innovative loyalty program and a vast array of online slots, and you've got a great online casino. Thinking Casino? Go Casumo!

Casino Details

Established

2012

Total Games

2,000+

Payout Speed

1-7 Days

Withdrawal Limit

x

Devices

iOS, MacOS, Windows, Android

Our Expert Review
Bonuses

3.5

Game Selection

4.5

4.0

4.0

Customer Support

5.0

Pros

Fantastic Loyalty Scheme

Exclusive Live Casino Games

1,500+ Slots

Cons

Lower Value Welcome Bonus

Lacklustre App Reviews

Casumo Welcome Bonus

3.5/5
100% Up To £25 & 20 Free Spins

Casumo Bonus

100% Up To £25 & 20 Free Spins

Min Deposit

£10

Currencies

CAD, GBP, EUR, SEK, DKK

Expiry

30 Days

Wagering Requirements

30x

Playable on

Sahara Riches Cash Collect

New customers at Casumo can claim a 100% deposit bonus of up to £25, and an additional 20 bonus spins. The value of the bonus is a little disappointing, with other online casinos offering welcome bonuses of up to £200 in value.

How to Claim Your Bonus

  • The deposit bonus is claimed on your first deposit, which must be a minimum of £10.
  • Max Bonus claimed in £25
  • You’ll also receive 20 bonus spins.
  • Free Spins valid on Sahara Riches Cash Collect.

Wagering Requirements

Wagering requirements are usually always attached to any welcome bonus funds or spins, and this is still the case, despite them offering a low value bonus. Both your initial deposit and the subsequent deposit bonus have 30x wagering requirements attached to them.

A common wagering requirements figure is around 35x, so at least the Casumo welcome offer comes in at slightly less than this.It is important to keep an eye out for additional restraints, though, with games contributing towards these requirements in different ways.

The breakdown is as follows:

Game

Contribution

Slots

100%

Game Shows

50%

Roulette, Blackjack, Baccarat, Poker

10%

Keeping an eye on these numbers is crucial to better understand how quickly you can play through your wagering requirements and turn bonus cash into withdrawable real money.

We also should additionally mention when wagering with bonus money on Slots and Video Poker, the maximum total bet allowed is £5 per spin or £0.50 per bet line. When wagering with bonus money on Table or Live Casino games (including Baccarat, Blackjack, Roulette, Wheel Games and Poker Games), the maximum total bet allowed is £10 per round.

Our Thoughts on This Bonus
In their relatively short time in the online casino world, Casumo has raced to become competitive with the big names and have finessed a well-rounded online casino. However, their welcome bonus, albeit generous, falls short of the competition. We’d like to see the value of the Casumo welcome bonus increased, in order to keep them in touch with other top online casinos.

Casumo Additional Bonuses & Promotions

Latest Promotions & News From Casumo Casino

Casumo Registration Process

At Casumo, the registration process is easily broken down into individual steps, with each step requiring a different piece of personal information to progress. Whilst this may seem lengthy, it's a very easy process and one that can be completed in just a matter of minutes.

Casumo Step 1
Step 1: Enter your email address.
Casumo Step 2
Step 2: Create your username.
Casumo Step 3
Step 3: Create your password.
Casumo Step 4
Step 4: Enter your mobile number.
Casumo Step 5
Step 5: Select your gender.
Casumo Step 6
Step 6: Enter your date of birth.

Broken down into multiple steps, Casumo makes it very easy for new players to register for an account. Whilst this may appear lengthy from the visualisation of the process, we assure you it will not take much time at all.

Casumo Lobby Explained

Once logged in to Casumo, you’ll be taken to the ‘Games’ section of the website, which acts as the homepage. Here you’ll see the latest promotions front and centre of the page, as well as a menu on the left of the page. It’s here you’ll be able to make deposits and withdrawals, check your valuables and migrate to the Live Casino or Sports section of Casumo.

Elsewhere on the page is an amalgamation of games separated into sections. You can select from five tabs at the top of the page, ‘New’, ‘Slots’, ‘Casino’, ‘Table Games’ and ‘Jackpots’. Quick access to the live casino is also available in the top-right corner, next to the Reel Races section.

Scroll further down the homepage and you’ll be greeted with games separated into various sections and subheaders. ‘Jackpots’, ‘Instant Wins’ and ‘Megaways’ are just some of the sections on offer, and they are organised well and updated frequently.

Casumo Homepage

Casumo Games

4.5/5

Casino games are the sole reason we come to online casinos, right? Casumo has over 2,000 games to choose from, with a vast array of online slots to the most fun live casino games out there. Take a dive into their collection of games, to find out what's really behind the Casumo doors.

Best Casumo Slots

One of the strongest aspects of Casumo casino is their slots offering, with more than 1,500 slot games currently available on the website. As you might expect, these slot titles are provided by some of the best game developers in the business.

New releases are always showcased on their website, with Casumo proud to have their finger on the pulse when it comes to offering the newest games. They also offer a strong selection of progressive jackpot slot games, with their big money drops offering plenty of big-win potential.

It should be noted that there are fewer slot games available on both the mobile app and mobile browser - around 90% of their overall slots catalogue is available there.

Our Thoughts on Casumo's Slots
It's certainly an impressive collection of slot games, complemented with a good showing of progressive jackpot slots. Given their focus on mobile casino gaming, it's great to see so many slot games available on mobile devices, an approach we'd like to see more often.

Casumo Live Casino Games

Casumo certainly excels when it comes to their live casino offering, with their incredible selection of games currently standing at 104 live casino titles.

This eye-catching collection of live dealer games includes a number of exclusive games, which are hosted by their own in-house team. It is very rare that an online casino features their very own live casino games, so the fact that they do underlines how seriously they take live casino games.

It goes without saying that this unique offering is complemented by a classic range of live casino titles from industry heavyweights Evolution Gaming and Playtech. Dozens of blackjack and roulette games are supported by a large selection of live game show games, including Crazy Time and Monopoly Live.

Casumo are not shy of offering live casino-specific promotions, either. When reviewing their website, we found they had several live casino offers available to existing players - from roulette bonuses to game show spins, and plenty more.

Casumo Blackjack
Casumo Blackjack
Three Card Poker Live
Three Card Poker Live
Quantum Roulette Live
Quantum Roulette Live
Deal or No Deal Live
Deal or No Deal Live

Our Thoughts on Casumo's Live Casino
Casumo really does tick all the boxes when it comes to live casino games. Exclusive tables, titles from the very best software providers and plentiful promotions. There's no shortage of quality here.

Software Providers

One of the standout aspects of Casumo is the generous number of slot games they have on offer. As you might expect, these slot titles come from a huge range of the very best software developers on the market.

Slot favourites NetEnt, Microgaming and Play’n GO all feature, as do live casino heavy-hitters Evolution Gaming.

Casumo Licenses

A legitimate and licensed online casino must hold licences in order to operate in specific regions. Casumo casino holds licenses from both the UK Gambling Commission and Malta Gaming Authority, demonstrating that they are a safe and secure operator.

License
Name
Registration Number
Country
mga-1
MGA
C55663
Malta
UKGC
UKGC
39265
United Kingdom

Casumo Deposit & Withdrawals

4.0/5

There's plenty of payment options at Casumo, with all major debit cards accepted as well as a number of e-wallets. PayPal offers the fastest withdrawals as you'll be able to get funds into your account instantly. Please note: All withdrawals under £10 will incur a £3 fee.

Payment Method
Name
Deposit Amount
Withdrawal Amount
Withdrawal Time
£10 Min
£10 Min
1-3 Days
£10 Min
£1 Min
1-3 Days
£10 Min
£1 Min
1-3 Days
£10 Min
£1 Min
1-3 Days
£10 Min
£10 Min
Instant

Casumo Mobile Casino

4.0/5

For a modern operator such as Casumo, it makes sense to have a mobile casino app. They’ve since developed a unique Casumo app, which is available on iOS and Android devices. The app supports TouchID and FaceID, allowing for quick log-ins and a further level of security.

There have been mixed reviews on both the AppStore and Play Store, with Apple users giving an average rating of 3.6. On the other hand, the Casumo app has a rating of 2.3. While it’s not always best practice to base your opinion of fellow customer reviews, we feel it’s important to include the opinions of those players who have used the Casumo app.

The app features thousands of games, with slots, table games and live casino all available. You’ll find all the same elements on the app as you would on the desktop site, and the app is fully optimised for the best player experience. Apple Pay and Google Pay are also both available, and the app is of course, free to download.

For those who do not wish to download the app, we found the mobile casino perfectly adequate for your mobile casino needs.

Casumo
Customer Support

Email

hey@casumo.com

Phone

No

Live Chat

Yes

Availability

24-7

Language

Danish, English, Finnish, German, Norwegian, Swedish

More Info About Casumo Customer Support

Casumo has a comprehensive customer support team in-house, which operates around the clock, 24/7. They are there to assist you with any issues you might encounter while playing at Casumo casino.

If you need immediate assistance, your best bet will be getting in touch with their customer support agents through the Live Chat feature. Once you click on the ‘Live Chat’ icon, which is accessible on all pages, an agent will be with you in a matter of seconds.

Alternatively, you may wish to contact this casino by emailing - hey@casumo.com. This could be used for more detailed enquiries, which do not need an instant response. Casumo also has relatively active social media channels, and you can follow them on Facebook and Twitter (@CasumoCasino).

The only support feature missing at Casumo is a toll-free phone number, but all-in-all, we have to be happy with the customer support channels they offer.

Casumo Loyalty Program

There’s no specific loyalty program at Casumo, strictly speaking, but there is a way of earning extra bonuses and cash depending on how much you play. Introducing Casumo Valuables, which as they put it, are the ‘stars of the Casumoverse’.

These are the bonuses you will receive based on your playing activity, and they pop up in the inventory of your account. A valuable can be anything from bonus cash and deposit bonuses to bonus spins or other valuable items.

When you are rewarded, you’ll receive a valuable that contains all the information about the bonus and where you can use it. Every time you enjoy a little action at Casumo, you get one step closer to your next valuable – it’s their way of rewarding you for your loyalty.

Casumo Valuables Loyalty Program

Conclusion: A Smooth Operator

4.2/5

We really like Casumo - they’re a well-rounded casino with a lot to offer. A stylish and modern website is complemented by more than 2,000 games, including a selection of exclusive live casino titles.

Despite the mixed reviews online, we believe the Casumo casino app is a big plus, with it offering 90% of the games that are available on the main desktop website. It’s free-to-download and easily accessible, with numerous quick access options available.

One negative that is impossible to ignore is the below-par welcome offer. A match offer of £25 and bonus spins is not much to get you started - especially when compared with other similar websites. On top of that, there’s a 30x wagering requirement attached to this low-value bonus.

They may be lacking a specific loyalty program, but this is basically covered by the Casumo Valuables system, which offers you the chance to win free spins and bonus cash.

Online casinos aren’t just above welcome bonuses - look beyond that and you’ll find a solid online casino that has a lot to offer - especially if you’re a fan of live casino!

Casumo Casino FAQs

How long does Casumo take to payout?

Casumo offers instant payouts with PayPal, making that the fastest withdrawal method. Debit card withdrawals and other forms of payment take a little longer, with a 24 - 72 hour withdrawal period.

What is the Casumo Welcome Bonus?

New customers at Casumo can claim a first deposit match up to £25, and an additional 20 bonus spins.

Does Casumo have an app?

Yes, Casumo has a mobile app which is available to download on both iOS and Android devices. You can find the app by searching ‘Casumo’ in the App Store or Playstore.

Is Casumo Legit?

Casumo is a fully legitimate and licensed online casino, holding licenses from the UK Gambling Commission and the Malta Gaming Authority. There are plentiful security and safety measures, and you can be sure your money is safe.

Does Casumo have live chat?

Yes, Casumo casino has 24/7 live chat, accessible on desktop, mobile and the Casumo app.

Author

Charlie Kelly

Content Writer

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