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Published Date · Feb. 19, 2021
· Last Updated · Sept. 17, 2024
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Why was Grosvenor Casinos Casino suspended?
Last Updated · September 17, 2024
Grosvenor Casinos Casino Review
When one of the UK’s leading casinos with over one million active customers, decides to expand its offering and enter the online gaming world, naturally, we sit up and take notice. Grosvenor Casinos has a fantastic online casino, with exclusive live tables, a wealth of the best casino games and a smart welcome bonus. Dive into one of the best online casinos, and become part of the Grosvenor family.
|
Established |
2007 |
|
Total Games |
500+ |
|
Payout Speed |
3 Days |
|
Withdrawal Limit |
x |
|
Devices |
iOS, MacOS, Windows, Android |
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4.5 |
Excellent |
|
|
4.0 |
Good |
|
|
5.0 |
Excellent |
|
|
4.0 |
Good |
|
|
4.5 |
Excellent |
Pros
Exclusive Live Casino Games
Renowned & Trusted
Low Wagering Requirements
Cons
Limited Withdrawal Options
No Loyalty Program
Underwhelming Slots Selection
Grosvenor Casinos Welcome Bonus
4.5/5
Deposit £20, Play With £50
Grosvenor Casinos Bonus
|
Deposit £20, Play With £50 |
|
|
Min Deposit |
£20 |
|
Currencies |
GBP, EUR |
|
Expiry |
30 Days |
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Wagering Requirements |
5x |
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Maximum Winnings |
£2,000 |
Grosvenor Casinos are an institution in the United Kingdom that offer new players a great start to online casino life with a simple and easy promotion.
Claiming Your Welcome Bonus
New players at Grosvenor Casinos can deposit £20, and receive £30 in bonus funds.
Players can also claim a £20 bonus at any brick-and-mortar Grosvenor Casinos when you stake £20.
As a simple deposit-match bonus, it does not include any free spins and strings that are normally attached to free spin offers.
Players can play any games on-site with your bonus funds, which is great flexibility that offers the opportunity to experience what the casino has in terms of entertainment.
Wagering Requirements
The hidden gem of the Grosvenor Casinos welcome bonus is the low wagering requirements attached to your £30 bonus. You must wager your bonus five times (5x) before you can withdraw, which is a much lower figure when compared to other online casinos.
While you can play any game with your bonus funds, each genre of casino game will contribute to the wagering requirements to differing extents.
|
Game |
Wagering Contribution |
|---|---|
|
Slots |
100% |
|
Jackpot and Progressive Slots |
50% |
|
Live Casino Games |
10% |
One important thing to note is that poker games or sports bets will not contribute towards wagering requirements. If you have an active cash balance, your wagers will be deducted from the balance, followed by your bonus balance.
There is a maximum win limit attached to this welcome bonus of £2,000.
Our Thoughts on This Bonus
For a casino with a reputation as strong as Grosvenor's, you might expect an elaborate and complex welcome bonus. It's quite the opposite. The simple approach taken is fantastic, and instead gives you a chance to turn bonus funds into real cash easily with low wagering requirements. We would love to see this in more online casino bonuses, as it makes it so much more fun for new players.
Latest Promotions & News From Grosvenor Casinos Casino
Grosvenor Casinos Registration Process
Registering at Grosvenor Casinos is very easy, with just a couple of steps needed before you can play your favourite casino games. Before creating your new account, you will need a copy of your photographic ID and proof of address. This is a UK Gambling Commission requirement and all Licensed UK Casinos will request this.
It's great to see Grosvenor Casinos taking the approach to verify their players before making any deposits, to ensure another level of security. Overall, we found the registration process smooth and easy, with no obvious hiccups.
Grosvenor Casinos Lobby Explained
The Grosvenor Casinos homepage gives off a classy vibe, reflecting their smooth navigation and classic casino feel. At the top of the page, you’ll see their various casino offerings, with a dedicated Live Casino section leading the way. Other sections include Slots, Jackpots and Poker, and you’ll also find the Promotions tab in this section of the homepage.
Front and centre of the homepage is the Grosvenor Casinos exclusive live casino, which features live roulette tables broadcast directly from their casinos across the UK. Scrolling down the page you’ll find popular slot games, exclusives and the newest releases.
All deposits and withdrawals can be made in the top right-hand corner of the homepage, neatly located next to a search bar for you to find the games you are looking for. It’s a simple and effective homepage, that new and experienced players can grasp with ease.
Grosvenor Casinos Games
4.0/5
With such powerful casino games offered at Grosvenor Casinos, you are spoilt for choice. There's a wide range of slots to choose from including Starburst and Cleopatra, to the Pablo Escobar-inspired Narcos. If you prefer heading to the tables, you are in luck as this online casino has all the favourites, including Poker, Blackjack, Baccarat and Roulette, in both Virtual and live tables.
Best Grosvenor Casinos Slots
While there may not be as many online slots as you'll find at other online casinos, Grosvenor Casinos presents a decent portfolio of roughly 500 online slot games. Here you’ll find plenty of classic, retro titles, and brand-new releases.
Their games catalogue includes all manner of slot mechanics, in addition to numerous progressive jackpot and must-go jackpot slot games.
As you might expect nowadays, a primary focus is their selection of Megaways slots, which offer more than 100,000 ways to win. We love these innovative slots as you feel that every spin offers that big-win potential we all hope to win.
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Barcrest Games | RTP: 95%
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Novomatic | RTP: 95.66%
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NetEnt | RTP: 96%
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Inspired Entertainment | RTP: 94.8%
Our Thoughts on Grosvenor Casinos' Slots
While their slot catalogue may not be the biggest, it certainly combines all the aspects of the best slot variations going. Jackpot slots are a particular focus, which is great news for those who seek the biggest payouts. It's clear to see this is not a main focus of their games catalogue, but it's an appealing array of slots nonetheless.
Grosvenor Casinos Live Casino Games
Grosvenor Casinos comes into its own with its live casino offering - it is one of the best we have seen at any online casino. Given their years of experience in this market, it really should come as little surprise they know what they’re doing here.
Their catalogue includes over 80 live dealer games, including 10 exclusive games you will not find anywhere else. Three of these exclusive games are streamed directly from their land-based UK casinos in London, Glasgow and Sheffield. If you’re looking for an authentic live casino experience, we don’t think there is a better casino out there.
Their strong selection of titles is propped up by 18 game show games, which are proving very popular with online players. With the edge-of-your-seat action starting from just £0.10, we would recommend Crazy Time and Deal or No Deal Live to get you started.
On top of the exclusive roulette games, Grosvenor Casinos has three exclusive blackjack tables, with bets starting from as little as £3. While we love any amount of exclusive games, we reckon they might need a few more tables to ensure you can find an available seat at busier times.
|
Live Games |
Total |
|---|---|
|
Live Roulette |
24 |
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Live Blackjack |
14 |
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Live Baccarat |
12 |
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Live Poker |
7 |
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Live Game Shows |
18 |
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Exclusive |
10 |
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Total |
85 |
Our Thoughts on Grosvenor Casinos' Live Casino Games
Put simply, Grosvenor Casinos have possibly the best live casino offering available online. Exclusive tables, plenty of promotions, there's so much to enjoy here. If this is your preferred game, you should probably look no further!
Software Providers
Grosvenor Casinos offers many well-known games for its players to enjoy, with 17 of the top game providers from Microgaming, NetEnt, Novomatic, Hacksaw Gaming, and Blueprint Gaming among its leading top-class suppliers from the casino software development industry.
Grosvenor Casinos Licenses
Grosvenor Casinos holds two licences, one from the UK Gambling Commission and another from the Gibraltar Gambling Commission. They have over 40 years of industry experience and have invested heavily in player safety and security.
With over one million active players, you can rest assured that they are a fully safe and secure online casino.
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License
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Name
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Registration Number
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Country
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|---|---|---|---|
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GRA
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RGL 133/134
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Gibraltar
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UKGC
|
57924
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United Kingdom
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Grosvenor Casinos Deposit & Withdrawals
4.0/5
As expected, banking at Grosvenor Casinos is straightforward, with a broad offering of depositing methods into a single wallet for both online and physical casinos.
Withdrawals offer slightly fewer options with PayPal, Debit cards or in-casino withdrawals, all taking 1-3 days to complete.
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Payment Method
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Name
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Deposit Amount
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Withdrawal Amount
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Withdrawal Time
|
|---|---|---|---|---|
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|
£10 Min
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-
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-
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|
|
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£5 Min
|
£5 Min
|
3-5 Days
|
|
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Visa Electron
|
£5 Min
|
£5 Min
|
3-5 Days
|
|
|
£5 Min
|
£5 Min
|
3-5 Days
|
|
|
|
£10 Min
|
-
|
-
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Grosvenor Casinos Accepted Countries
Grosvenor Casinos Mobile Casino
5.0/5
It’s common knowledge amongst online casino players that mobile casino options must be of the very best level. Grosvenor Casinos excels in its mobile offerings, whether using a mobile browser or a dedicated mobile app.
The Grosvenor Casinos app is available on iOS and Android devices and encompasses all the aspects of Grosvenor Casinos that the desktop site does. The app has a rating of 4.3 on the App Store from 1,800 reviews, showing its popularity amongst users.
You’ll get access to all of their fantastic slot games, as well as the great live casino options. Additionally, Grosvenor has apps for both sports and poker, should you wish to download those too.
If you don’t want to download an app, then of course Grosvenor Casinos is also available on your mobile browser. We’d always recommend playing on a mobile app, to maximise security and ensure you have all your balances in one place.
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|
support@grosvenorcasinos.com |
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Phone |
No |
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Live Chat |
Yes |
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Availability |
7:00 am - 10:30 pm |
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Language |
English |
More Info About Grosvenor Casinos Customer Support
An excellent online casino needs backing up with adequate customer support options - Grosvenor Casinos understands this, with three different support channels offered to their players.
- Live Chat: Available seven days a week, from 7:00 am to 10:30 pm.
- Email Response: Submit your query via an email form, which you can do anytime.
- FAQs: Here you can find the most common issues on the site, and we would suggest this to be your first point of call should any issue arise.
As much as we’d like to see their live chat extended to 24 hours a day, there’s still plenty of time in the day for you to resolve any queries you may have. All in all, there's a robust display of customer support options at Grosvenor Casinos.
Conclusion: A Trusted Brand with a Fantastic Reputation
4.4/5
It’s safe to say the entry into the online market of Grosvenor Casinos, one of the UK's best-known casino brands, has been successful. With a history spanning over 50 years, a membership base of more than a million active customers, and a presence in several major cities and countries, Grosvenor Casinos is a trusted and reputable online casino, of which we’re a huge fan.
The welcome bonus, which offers a £30 bonus for a £20 deposit with only 5x wagering requirements, is attractive to get you started. The versatility of this bonus offer makes it even more appealing, with it possible to wager your bonus funds on any game you choose - this is increasingly rare amongst competitors.
When it comes to their mobile offering, they are strong. Both mobile and app feature all the slots, live casino and poker tables you would expect to find on the desktop version. It’s easy to see why their mobile app is highly rated in the different app stores. Chuck in a solid collection of customer support options, and it’s safe to say this casino has pretty much everything you would want.
Overall, Grosvenor Casinos is a reliable casino brand that knows what they are doing - whether in a brick-and-mortar casino or online. They offer a fantastic online gaming experience that we would recommend.
Grosvenor Casinos Casino FAQs
How do I register an account on Grosvenor Casinos?
Visit the casino website and click on “register”. Provide details such as your email, mobile number, DOB, and address. If you live in the UK, you will need to provide an ID for the verification process. Once verified, you can make a deposit and start playing.
How long does it take Grosvenor Casinos to pay-out?
Grosvenor withdrawal times vary depending on the method used. The typical withdrawal time is 1-3 days after a standard pending period of 24 hours.
How can I contact Grosvenor Casinos customer support?
The Grosvenor Casino customer service team are available via the telephone 0800-083-1990, Live Chat between the hours of 0700-2215 GMT or 24/7 email:
How does the Grosvenor Casinos welcome bonus work?
Once your account is created, log in and make your first deposit of a minimum of £20; make sure to read the Grosvenor Casino welcome bonus terms and conditions to see how many times you need to play through your bonus money (currently 5x wagering) before you can cash out. T&Cs might change over time, so check them before claiming any bonuses.
When was Grosvenor Casinos created?
The Rank Group PLC, which operate Grosvenor Casino, have had land-based casinos since 1970
How do I close my Grosvenor Casinos account?
You can close your account whenever you want by emailing the support team at support@grosvenorcasinos.com or walking into one of the many land-based Grosvenor casinos.
Author
Charlie Kelly
Content Writer
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