Welcome Bonus:
Deposit £20, Play With £50

Grosvenor Casino
4.4/5
Published Date · Feb. 19, 2021 · Last Updated · Feb. 14, 2024
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Grosvenor Casinos Casino Review

When one of the UK’s leading casinos with over one million active customers, decides to expand its offering and enter the online gaming world, naturally, we sit up and take notice. Grosvenor Casinos has a fantastic online casino, with exclusive live tables, a wealth of the best casino games and an very smart welcome bonus. Take a dive into one of the very best online casinos, and become part of the Grosvenor family.

Casino Details

Established

2007

Total Games

500+

Payout Speed

3 Days

Withdrawal Limit

x

Devices

iOS, MacOS, Windows, Android

Our Expert Review
Bonuses

4.5

Game Selection

4.0

5.0

4.0

Customer Support

4.5

Pros

Exclusive Live Casino Games

Renowned & Trusted

Low Wagering Requirements

Cons

Limited Withdrawal Options

No Loyalty Program

Underwhelming Slots Selection

Grosvenor Casinos Welcome Bonus

4.5/5
Deposit £20, Play With £50

Grosvenor Casinos Bonus

Deposit £20, Play With £50

Min Deposit

£20

Currencies

GBP, EUR

Expiry

30 Days

Wagering Requirements

5x

While not appearing as the most generous of new customer offers, Grosvenor Casinos gives new players a great start to life with a simple and easy promotion.

Claiming Your Welcome Bonus

New players at Grosvenor Casinos can deposit £20, and receive £30 in bonus funds.

Additionally, you can also claim a £20 bonus at any brick-and-mortar Grosvenor Casinos when you stake £20.

As a simple deposit-match bonus, it does not include any free spins, and the strings that are sometimes attached to them.

You have the option to play any games on-site with your bonus funds, which is great flexibility that gives you the chance to really experience what the casino has to offer.

Wagering Requirements

The hidden gem of the Grosvenor Casinos welcome bonus is the low wagering requirements attached to your £30 bonus. You must wager your bonus five times (5x) before you can withdraw, which is a much lower figure when compared to other online casinos.

While you can play any games with your bonus funds, they will contribute to the wagering requirements to differing extents.

Game

Wagering Contribution

Slots

100%

Jackpot and Progressive Slots

50%

Live Casino Games

10%

One important thing to note is that poker games or any sports bets will not contribute towards your wagering requirements. If you have an active cash balance, your wagers will be deducted from that balance, followed by your bonus balance.

Whilst we would obviously love to see no wagering requirements attached to a ‘smaller’ bonus, we’re still pretty happy with this offer from Grosvenor Casinos.

Our Thoughts on This Bonus
For a casino with a reputation as strong as Grosvenor's, you might expect an elaborate and complex welcome bonus. It's quite the opposite. The simple approach taken is fantastic, and instead gives you a chance to turn bonus funds into real cash easily with low wagering requirements. We would love to see this in more online casino bonuses, as it makes it so much more fun for new players.

Grosvenor Casinos Additional Bonuses & Promotions

Grosvenor Casinos Registration Process

Registering at Grosvenor Casinos is very easy, with just a couple of steps needed before you can play your favorite casino games. Prior to creating your new account, you will need a copy of photographic ID as well as a proof of address.

Grosvenor Casinos Registration Step 1
Step 1: Enter your email address
Grosvenor Casinos Registration Step 2
Step 2: Create your username, password and 4-digit pin. Fill in your full name, date of birth, mobile number and home address.
Grosvenor Casinos Registration Step 3
Step 3: Verify your details by uploading a copy of proof of ID and copy of proof of address.

It's great to see Grosvenor Casinos taking the approach to verify their players prior to making any deposits, to ensure another level of security. Overall, we found the registration process very smooth and easy, with no obvious hiccups.

Grosvenor Casinos Lobby Explained

The Grosvenor Casinos homepage gives off a classy vibe, reflecting their smooth navigation and classic casino feel. At the top of the page, you’ll see their various casino offerings, with a dedicated Live Casino section leading the way. Other sections include Slots, Jackpots and Poker, and you’ll also find the Promotions tab in this section of the homepage.

Front and centre of the homepage is the Grosvenor Casinos exclusive live casino, which features live roulette tables broadcast directly from their casinos across the UK. Scrolling further down the page you’ll find popular slot games, exclusives and the newest releases.

All deposits and withdrawals can be made in the top right-hand corner of the homepage, neatly located next to a search bar for you to find the games you are looking for. It’s a very simple and effective homepage, one that new and experienced players alike can grasp with ease.

Grosvenor Casinos Homepage

Grosvenor Casinos Games

4.0/5

With such a powerful casino games offering at Grosvenor Casinos, you really are spoilt for choice. There's a plethora of slots to choose from including Starburst and Cleopatra, to the Pablo Escobar inspired Narcos. If you prefer heading to the tables, you are in luck as this online casino has all the favourites, including Poker, Blackjack, Baccarat and Roulette, in both Virtual and live tables.

Best Grosvenor Casinos Slots

While there may not be as many online slots as you'll find at another online casino, Grosvenor Casinos presents a decent portfolio of roughly 500 online slot games. Here you’ll find plenty of classic, retro titles, as well as brand-new releases.

Their games catalogue includes all manner of slot mechanics, as well as numerous progressive jackpot and must-go jackpot slot games.

As you might expect nowadays, a primary focus is their selection of Megaways slots, which offer more than 100,000 ways to win. We love these innovative slots as you really feel that every spin offers that big-win potential we all hope to win.

Our Thoughts on Grosvenor Casinos' Slots
While their slot catalogue may not be the biggest, it certainly combines all the aspects of the best slot variations going. Jackpot slots are a particular focus, which is great news for those who seek the biggest payouts. It's clear to see this is not a main focus of their games catalogue, but it's an appealing array of slots nonetheless.

Grosvenor Casinos Live Casino Games

Grosvenor Casinos really comes into its own with their live casino offering - it really is one of the best we have seen at any online casino. Given their years of experience in this market, it really should come as little surprise they know what they’re doing here.

Their catalogue includes more than 80 live dealer games, including 10 exclusive games you will not find anywhere else. Three of these exclusive games are streamed directly from their land-based UK casinos in London, Glasgow and Sheffield. If you’re looking for an authentic live casino experience, we don’t think there is a better casino out there.

Their strong selection of titles is propped up by 18 game show games, which are proving very popular with online players. With the edge-of-your-seat action starting from just £0.10, we would recommend Crazy Time and Deal or No Deal Live to get you started.

On top of the exclusive roulette games, Grosvenor Casinos has three exclusive blackjack tables, with bets starting from as little as £3. While we love any amount of exclusive games, we reckon they might need a few more tables to ensure you can find an available seat at busier times.

Live Games

Total

Live Roulette

24

Live Blackjack

14

Live Baccarat

12

Live Poker

7

Live Game Shows

18

Exclusive

10

Total

85

Grosvenor Casinos Vic-London Live Roulette
Grosvenor Casinos Vic-London Live Roulette
Grosvenor Casinos Speed Roulette
Grosvenor Casinos Speed Roulette
Grosvenor Casinos Cash Out Blackjack Elite
Grosvenor Casinos Cash Out Blackjack Elite
Grosvenor Casinos Premium Blackjack
Grosvenor Casinos Premium Blackjack

Our Thoughts on Grosvenor Casinos' Live Casino Games
Put simply, Grosvenor Casinos have possibly the best live casino offering available online. Exclusive tables, plenty of promotions, there's so much to enjoy here. If this is your preferred game, you should probably look no further!

Software Providers

Grosvenor Casinos offers many well-known games for its players to enjoy, with 17 of the top games providers from NetEnt, Novomatic, Bede Gaming, and Blueprint Gaming among its leading top-class suppliers from the casino software development industry.

Grosvenor Casinos Licenses

Grosvenor Casinos holds two licences, one from the UK Gambling Commission and another from the Gibraltar Gambling Commission. They have over 40 years of industry experience and they have invested heavily in safety and security.

With over one million active players, you can rest assured that they are a fully safe and secure online casino.

License
Name
Registration Number
Country
GRA
GRA
RGL 133/134
Gibraltar
UKGC
UKGC
57924
United Kingdom

Grosvenor Casinos Deposit & Withdrawals

4.0/5

As expected, banking at Grosvenor Casinos is very straight-forward and simple, with a broad offering of depositing methods into a single wallet for both online and physical casinos.

Withdrawals offer slightly fewer options with PayPal, Debit cards or in casino withdrawals, all taking 1-3 days to complete.

Payment Method
Name
Deposit Amount
Withdrawal Amount
Withdrawal Time
£5 Min
£5 Min
3-5 Days
Visa Electron
Visa Electron
£5 Min
£5 Min
3-5 Days
£5 Min
£5 Min
3-5 Days
£10 Min
-
-
£10 Min
-
-

Grosvenor Casinos Accepted Countries

Grosvenor Casinos Mobile Casino

5.0/5

It’s common knowledge amongst online casino players that mobile casino options must be of the very best level. Grosvenor Casinos excels in its mobile offerings, whether that be on your mobile browser or through its dedicated mobile app.

The Grosvenor Casinos app is available on iOS and Android devices and encompasses all the aspects of Grosvenor Casinos that the desktop site does. The app has a rating of 4.3 on the App Store from 1,800 reviews, showing it's popularity amongst users.

You’ll get access to all of their fantastic slot games, as well as the great live casino options. Additionally, Grosvenor has apps for both sports and poker, should you wish to download those too.

If you don’t want to download an app, then of course Grosvenor Casinos is also available on your mobile browser. We’d always recommend playing on a mobile app, to maximise security and ensure you have all your balances in one place.

Grosvenor
Customer Support

Email

support@grosvenorcasinos.com

Phone

No

Live Chat

Yes

Availability

7:00 am - 10:30 pm

Language

English

More Info About Grosvenor Casinos Customer Support

An excellent online casino needs backing up with adequate customer support options - Grosvenor Casinos obviously understand this, with three different support channels offered to their players.

  • Live Chat: Available seven days a week, from 7:00 am to 10:30 pm.
  • Email Response: Submit your query via the email form, which you can do anytime.
  • FAQs: Here you can find the most common issues on the site, and we would suggest this to be your first point of call should any issues arise.

As much as we’d like to see their live chat extended to 24 hours a day, there’s still plenty of time in the day for you to resolve any queries you may have. All in all, there's a robust display of customer support options at Grosvenor Casinos.

Conclusion: A Trusted Brand with a Fantastic Reputation

4.4/5

It’s safe to say the entry into the online market of Grosvenor Casinos, one of the UK's best-known casino brands, has been a very successful one. With a history spanning over 50 years, a membership base of more than a million active customers, and a presence in several major cities and countries, Grosvenor Casinos is a trusted and reputable online casino, which we’re a huge fan of.

The welcome bonus, which offers a £30 bonus for a £20 deposit with only 5x wagering requirements, is an attractive offer to get you started. The versatility to this bonus offer makes it even more attractive, with it possible to wager your bonus funds on any game you choose - this is increasingly rare amongst competitors.

When it comes to their mobile offering, they are very strong. Both their mobile site and the app feature all the slots, live casino and poker tables you would expect to find on the desktop version. It’s easy to see why their mobile app is so highly rated in the different app stores. Chuck in the solid collection of customer support options, and it’s safe to say this casino has pretty much everything you would want.

Overall, Grosvenor Casinos is a reliable casino brand who know what they are doing - whether that be in a brick-and-mortar casino or online. They offer a fantastic online gaming experience that we would definitely recommend.

Grosvenor Casinos Casino FAQs

How do I register an account on Grosvenor Casinos?

Visit the casino website and click on “register”. Provide your details such as your email, mobile number, DOB, and address. If you live in the UK, you will need to provide ID for the verification process. Once verified, you can make a deposit and start playing.

How long does it take Grosvenor Casinos to payout?

Grosvenor withdrawal times vary depending on the method used. The typical withdrawal time is 1-3 days after a standard pending period of 24 hours.

How can I contact Grosvenor Casinos customer support?

The Grosvenor Casino customer service team are available via the telephone 0800-083-1990, Live Chat between the hours of 0700-2215 GMT or 24/7 email:

How does the Grosvenor Casinos welcome bonus work?

Once your account is created, log-in and make your first deposit of a minimum of £20; make sure to read the Grosvenor Casino welcome bonus terms and conditions to see how many times you need to play through your bonus money (currently 5x wagering) before you can cash out. T&Cs might change over time, so be sure to check them before claiming any bonuses.

When was Grosvenor Casinos created?

The Rank Group PLC, which operate Grosvenor Casino, have had land-based casinos since 1970

How do I close my Grosvenor Casinos account?

You can close your account whenever you want by emailing the support team at support@grosvenorcasinos.com or walking into one of the many land-based Grosvenor casinos.

Author

Charlie Kelly

Content Writer

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