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4.6/5
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Published Date · Jan. 29, 2024
· Last Updated · March 20, 2024
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Jackpotjoy Casino Review
Launched all the way back in 2002, Jackpotjoy is one of the most popular bingo sites on the UK market. Now operating under the Bally’s umbrella, this site is a genuine all-rounder who caters for more than just bingo players, with impressive slots and live casino libraries also available. Let’s take a closer look at this bingo heavyweight to see how it became a cornerstone of the UK iGaming scene.
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Established |
2002 |
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Total Games |
1,200+ |
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Payout Speed |
1-3 Days |
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Withdrawal Limit |
x |
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Devices |
iOS, MacOS, Windows, Android |
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5.0 |
Excellent |
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4.5 |
Excellent |
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5.0 |
Excellent |
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4.0 |
Good |
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4.5 |
Excellent |
Pros
16 Bingo Rooms
Highly Popular Mobile App
Exclusive Live Casino Games
Cons
Limited Payment Methods
No Phone Support
Jackpotjoy Welcome Bonus
5.0/5
Play £10 & Get £50 of Free Bingo or 30 Free Spins - No Wagering
Jackpotjoy Bonus
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Play £10 & Get £50 of Free Bingo or 30 Free Spins - No Wagering |
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Min Deposit |
£10 |
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Currencies |
GBP |
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Expiry |
30 Days |
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Wagering Requirements |
No Wagering |
New players at Jackpotjoy can choose their own welcome bonus - with one offering free bingo tickets and the other offering free spins.
Claiming Your Welcome Bonus
New players must deposit and stake a minimum of £10 on-site. They will then be given the choice between two different welcome bonuses.
Bingo Bonus
- 50 free bingo tickets
- These tickets must be used within 30 days of opting in
- They have a maximum value of £50 - if used to buy £1 tickets
- They can be played on any bingo game on the site, with the exception of Playoff Palace and Session Bingo
Slots Bonus
- 30 free spins to be played on Double Bubble
- Each spin is valued at £0.20
- These free spins must be played within 30 days of opting in
Wagering Requirements
There are no wagering requirements attached to either of these offers. Once you have played through your bonus amount, the funds left in your account are free to withdraw.
Our Thoughts on This Bonus
Giving new players a choice of welcome bonus is always a good start - whether you’re a bingo or slots player, you will find an offer just for you. The complete lack of wagering requirements is the real appeal for me here as it means turning your bonus funds into real cash is a straightforward proposition. A really solid welcome offer, and a great way to get you started at a new casino.
Jackpotjoy Registration Process
Jackpotjoy offers new players a simple registration process, which should only take a few minutes.
Jackpotjoy Lobby Explained
The Jackpotjoy lobby is a very simple grid-like structure, which should be very simple to navigate.
The headers for each of their main gaming verticals will allow you to skip between categories with ease, while the hamburger button in the top-right corner contains all the important links you will need. This includes ‘Log-in’, ‘Join Now’, ‘Promotions’, ‘Help and FAQs’, ‘Play Responsibly’ and ‘Game in Good Hands’.
You will also find a search function in the top-right corner if you want to find your way directly to a specific game.
Jackpotjoy Games
4.5/5
While Jackpotjoy are perhaps best-known as a bingo site, their games collection is so much more than that, with hundreds of casino and slot games also available.
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Sic Bo -
Craps
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Best Jackpotjoy Slots
Slots players will find plenty to get stuck into here, with roughly 950 video slots currently available on-site. Provided by the very best developers in the industry, they mix the latest releases with a healthy dose of Megaways and jackpot slots.
One thing we did notice here was how seriously they take slot series, with dozens of Big Bass Bonanza, Deal or No Deal, Eye of Horus, Fishin’ Frenzy, Luck O’ The Irish and Monopoly games ready for you.
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NetEnt | RTP: 96%
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IGT | RTP: 95.03%
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Gaming1 | RTP: 96.4%
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Barcrest Games | RTP: 95%
Our Thoughts on Jackpotjoy’s Slots
While many would consider Jackpotjoy to be a bingo site, their slots library is still very impressive, with 950+ top quality games on offer. I really think this is a collection that should appeal to all manner of slot players - with a keen focus on Megaways and jackpot slots, as well as all the latest releases. Any Fishin’ Frenzy fans out there should probably take a closer look… they have 16 different versions of this slot currently on-site!
Jackpotjoy Live Casino Games
Jackpotjoy offers a live dealer library of roughly 65 titles, provided by Evolution Gaming, as well as their own exclusive ‘Signature’ games. Dozens of live blackjack and live roulette games are complemented by 20 live game show games.
A particular highlight here is their very own Jackpotjoy Live Roulette table - an exclusive title that offers players the chance to play a classic version of this iconic casino game.
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Game |
Total |
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Live Roulette |
18 |
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Live Blackjack |
16 |
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Live Game Shows |
20 |
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Live Poker |
5 |
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Live Baccarat |
3 |
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Other |
4 |
Our Thoughts on Jackpotjoy’s Live Casino
With an overall game count of 65+, this isn’t the biggest live casino collection we have seen - with the average tending to be 100+. However, this library is all about quality, with the games they do offer provided by Evolution Gaming, as well as a healthy collection of exclusive ‘Signature’ titles. Live casino certainly isn’t an afterthought here!
Table Games
Players who prefer classic casino games will find 50 titles on offer here. Split across blackjack, roulette and various other classic casino games, there are a large number of exclusive titles on offer.
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Game |
Total |
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Blackjack |
13 |
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Roulette |
13 |
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Baccarat |
3 |
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Other |
7 |
Our Thoughts on Jackpotjoy’s Table Games
A game collection of 50 may not seem like the biggest, but there’s plenty of variety on offer here if you prefer classic, automated casino games. Dominated by different versions of blackjack and roulette, you will also find baccarat, craps and solitaire. A lot to like here.
Online Bingo Games
Renowned as a bingo site, Jackpotjoy offers a varied range of 16 different bingo rooms, split across the different game variants. 50-ball, 75-ball, 80-ball and 90-ball bingo games are all available, as are several jackpot and special bingo games.
On top of this, players will find one of the very best bingo chat rooms in the business, with chat moderators hosting chat amongst players, as well as regularly playing free chat games for real money.
Our Thoughts on Jackpotjoy’s Bingo Games
I find it tough to fault the bingo offering here. With all the variety on offer, we are sure any bingo fans will find what they’re looking for. There’s all the different game versions you would expect, as well as plenty of jackpot and special games. With tickets starting from just 1p, I would advise giving it a go!
Software Providers
Jackpotjoy’s impressive games collection is provided by some of the very best developers in the business.
Jackpotjoy Licenses
Jackpotjoy is fully licensed and regulated by the UK Gambling Commission and the Gibraltar Gambling Commission.
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License
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Name
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Registration Number
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Country
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GRA
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RGL No.46
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Gibraltar
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UKGC
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38905
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United Kingdom
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Jackpotjoy Deposit & Withdrawals
4.0/5
Jackpotjoy has quite a slim section of deposit and withdrawal options, with just the three mainstream payment methods currently available.
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Payment Method
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Name
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Deposit Amount
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Withdrawal Amount
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Withdrawal Time
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£10 Min
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£10 Min
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1-3 Business Days
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£10 Min
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£10 Min
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1-3 Business Days
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£10 Min
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£10 Min
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1-3 Business Days
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Jackpotjoy Accepted Countries
Jackpotjoy Mobile Casino
5.0/5
Jackpotjoy has a pair of well-respected mobile apps available in both the major app stores.
- Google Play Store - 100,000+ downloads
- App Store - 4.6* from 19,500+ reviews
As you can see from the numbers above, these apps have proven very popular with players. These free-to-play (and download) apps are constantly updated with new games and innovations to keep players on their toes.
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support@jackpotjoy.com |
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Phone |
No |
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Live Chat |
Yes |
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Availability |
24/7 |
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Language |
English |
More Info About Jackpotjoy Customer Support
Jackpotjoy offers a wide selection of customer service options to help deal with any issues their players may experience on-site.
Email: support@jackpotjoy.com
Phone: N/A
Live Chat: Yes
Availability: 24/7
Jackpotjoy Loyalty Program
Jackpotjoy Plus is a fantastic loyalty program that rewards loyal players with promotions, bonus prizes and even birthday gifts.
- Box Bonanza+ Games - selecting a winning box will award a cash prize
- Plus Promotions - keep an eye on their Promotions page to see ongoing offers for existing players
- Monthly Surprises - winners are selected at random to win prizes each month
- Sneak Previews - loyal players get the chance to play new games before they go live on-site
- Fantastic Gifts - unique gifts are regularly given away through this scheme
- Birthday Surprise - keep an eye out for a Box Bonanza+ on your birthday
Conclusion: A Seasoned Veteran
4.6/5
Jackpotjoy is a bingo and casino veteran that oozes quality. Whatever your preferred online game, we are confident you will find what you want here.
The welcome bonus is a great start, with new players given the choice between free bingo tickets or free spins (to be played on Double Bubble). With no wagering requirements attached to either offer, this is a very strong welcome offer, whichever version you choose.
Their games collection is a very strong one - with bingo, slots and live casino players all well catered for. A total of 950+ video slots are combined with 65+ Evolution Gaming and exclusive live casino titles and a varied range of 16 different bingo rooms.
Other positives that really standout are their mobile apps, which have received rave reviews in both the App and Play Stores, and the hugely rewarding Jackpotjoy Plus loyalty programme.
There weren’t any major negatives we could find here - although we would love to see a few more payment methods available, as well as the addition of a couple of instant withdrawal options.
Jackpotjoy may be an oldie, but it’s a goodie, too! If you haven’t already, we would recommend checking out this casino and finding out for yourself why it has been around for more than 20 years!
Jackpotjoy Casino FAQs
How do I update my payment details?
You can update your payment details on site providing that your balance is below £1 and you have no pending withdrawals. Simply head to my account, go to 'deposit funds' and you will see the options available.
Why can't I take part in a promotion?
Promotions are not always available for all players at all times. However, you can still take part in our daily free games.
How can I check my account history?
You can check all of your account history in the 'my account' section of the website.
Why is my withdrawal still pending?
Over the weekend it can often take their payment provider a while to update your payment status, and as a result of this, your withdrawal might still show as 'pending' on your payment history. Rest assured, Jackpotjoy's team are processing your withdrawal as normal, and your money should be with you in the normal timeframe.
How do I claim my free spins?
Once you have deposited and wagered £10, your 30 Free Spins will be automatically credited to your account. You can claim them by heading to Double Bubble.
How do I unsubscribe from marketing emails?
If you no longer wish to receive emails from Jackpotjoy about promotions and offers go to 'my account' and then 'manage details'. Afterwards select / unselect all of the methods that you wish to / not to receive communications on and then click 'save'. This can take up to 72 hours to take effect.
Author
Tim Williams
Head of Content
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