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4.7/5
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Published Date · Jan. 29, 2024
· Last Updated · April 3, 2025
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Jackpotjoy Casino Review
Established in 2002, Jackpotjoy is a UK favourite for slots and bingo play. Now part of the Bally's group, it offers an entertaining experience beyond bingo with online slots and live casino games. We'll explore how this leading UK Bingo and Slots platform has cemented its position in the UK iGaming landscape.
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Established |
2002 |
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Total Games |
1,200+ |
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Payout Speed |
1-3 Days |
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Withdrawal Limit |
x |
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Devices |
iOS, MacOS, Windows, Android |
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5.0 |
Excellent |
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4.5 |
Excellent |
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5.0 |
Excellent |
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4.5 |
Excellent |
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4.5 |
Excellent |
Pros
16 Bingo Rooms
Highly Popular Mobile App
Exclusive Live Casino Games
Cons
Limited Payment Methods
No Phone Support
Jackpotjoy Welcome Bonus
5.0/5
Play £10 & Get 30 Free Spins
Jackpotjoy Bonus
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Play £10 & Get 30 Free Spins |
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Min Deposit |
£10 |
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Currencies |
GBP |
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Expiry |
30 Days |
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Wagering Requirements |
No Wagering |
Jackpotjoy offers new players a choice of welcome bonuses: free spins or free bingo tickets upon deposit and wagering of £10.
Claiming the Welcome Bonus
To unlock the welcome bonus, deposit and stake a minimum of £10 and receive 30 Free Spins on the Double Bubble Slot or £50 in value for bingo tickets.
Slots Bonus
To be eligible for 30 free spins (1p coin size, maximum lines) for the game Double Bubble ("Free Spins"), you must complete the following criteria (the "Qualifying Requirements"):
- a) click the indicated registration link and register via the Jackpot Joy review page, ensure a promotional code is automatically generated and attributed to your registration form by the website;
- b) register as a member of this website, which means you must accept the Jackpot Joy website terms and conditions;
- c) opt into this promotion by selecting the Free Spins offer before making your first deposit;
- d) make a first deposit of at least £10; and
- e) wager at least £10 in cash on any game(s).
- You have 30 days from the date you complete registration as a website member to complete the remaining Qualifying Requirements and 30 days after that to play any Free Spins before they expire.
- We aim to make Free Spins available instantly when you complete the Qualifying Requirements, but please allow up to 72 hours in the case of technical difficulties.
Wagering Requirements
Both offers are free from wagering requirements. Any remaining funds after bonus play are immediately withdrawable.
Our Thoughts on This Bonus
Giving new players a choice of welcome bonus is always good - whether you’re a bingo or slots player, you will find an offer just for you. The complete lack of wagering requirements is the real appeal here as it means turning bonus funds into real cash is a straightforward proposition. A really solid welcome offer, and a great way to get you started at a new casino.
Jackpotjoy Registration Process
Jackpotjoy offers new players a simple, fast registration process, which should only take a few minutes.
Jackpotjoy Lobby Explained
The Jackpotjoy lobby has a grid-like structure that is easy to navigate.
The headers for each of the game types playable allow you to skip between categories with ease, while the hamburger button in the top-right corner contains all the relevant links you will need. This includes ‘Log-in’, ‘Join Now’, ‘Promotions’, ‘Help and FAQs’, ‘Play Responsibly’ and ‘Game in Good Hands’.
You can also find a search function in the top-right corner if you want to navigate your way directly to a specific game.
Jackpotjoy Games
4.5/5
Although renowned for its bingo offerings, Jackpotjoy boasts a comprehensive games collection, featuring hundreds of casino and slot game titles.
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Sic Bo -
Craps
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Best Jackpotjoy Slots
Online Slot enthusiasts will find a rich selection of approximately 950 video slots, featuring both the latest releases and popular Megaways and progressive jackpot titles from leading developers.
Notably, Jackpotjoy presents extensive collections within popular slot series, such as Big Bass Bonanza, Deal or No Deal, Eye of Horus, Fishin’ Frenzy, Luck O’ The Irish, and Monopoly, offering a wide range of entertainment options.
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NetEnt | RTP: 96%
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IGT | RTP: 95.03%
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Gaming1 | RTP: 96.4%
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Barcrest Games | RTP: 95%
Our Thoughts on Jackpotjoy’s Slots
While many would consider Jackpotjoy to be a bingo site, their slots library is impressive, with 950+ top quality games on offer. I really think this is a collection that should appeal to all manner of slot players - with a keen focus on jackpot slots, as well as all the latest releases. Check out the Daily & Monthly Free games where you can win prizes and the Slot Masters Tournaments. Fishin’ Frenzy fans should probably take a closer look… they have 16 different versions of this slot currently on-site!
Jackpotjoy Live Casino Games
Jackpotjoy features a vibrant live casino library with approximately 65 titles, powered by Evolution Gaming, alongside their unique ‘Signature’ games. A highlight is the exclusive Jackpotjoy Live Roulette table, offering players a classic roulette experience with professional dealers and seamless streaming.
The selection includes dozens of live blackjack and roulette tables, catering to various betting limits, plus 20 engaging live game show options.
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Game |
Total |
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Live Roulette |
18 |
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Live Blackjack |
16 |
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Live Game Shows |
20 |
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Live Poker |
5 |
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Live Baccarat |
3 |
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Other |
4 |
Our Thoughts on Jackpotjoy’s Live Casino
While the live casino games area offers over 65 games, it is smaller than the typical 100+ game library, the emphasis is on quality, featuring Evolution Gaming titles and unique ‘JackpotJoy Signature’ games. Clearly, the live casino is a core part of the player experience. Players can enjoy a great variety of games, and a smooth streaming experience.
Table Games
Classic casino table game enthusiasts will discover 50 titles, including a wide array of exclusive Jackpotjoy table games spanning blackjack variations, roulette, and baccarat. Players can enjoy a range of table limits, and immersive gameplay, with titles such as European Roulette and Infinite Blackjack available.
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Game |
Total |
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Blackjack |
13 |
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Roulette |
13 |
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Baccarat |
3 |
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Other |
7 |
Our Verdict on Jackpotjoy’s Table Games
While the 50-game collection may not be the largest, it offers significant variety for fans of classic, RNG casino table games. Featuring numerous blackjack and roulette variations, alongside baccarat, craps, and solitaire. The games provide a smooth interface, and high quality graphics. This offers plenty of enjoyment
Online Bingo Games
Renowned as a bingo site, Jackpotjoy offers 16 different bingo rooms, split across the different game variants. 50-ball, 75-ball, 80-ball and 90-ball bingo games are all available, as are several jackpot, special and guaranteed bingo games.
On top of this, players will find one of the very best bingo chat rooms in the business, with chat moderators hosting chat amongst players, as well as regularly playing free chat games for real money.
Our Thoughts on Jackpotjoy’s Bingo Games
I find it tough to fault the bingo offering here. With all the variety on offer, we are sure bingo players will find what they’re looking for. There’s all the different bingo variations you would expect, as well as plenty of jackpot and special games. With tickets starting from just a pence, I would advise giving it a go!
Software Providers
Jackpotjoy boasts an impressive game collection from leading providers, including NetEnt and Microgaming, and is now part of the renowned Bally’s Corporation. This ensures a diverse game selection and high-quality gaming experience for players.
Jackpotjoy Licenses
Jackpotjoy holds full licenses from the UK Gambling Commission and the Gibraltar Gambling Commission, ensuring fair play and secure transactions for all players.
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License
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Name
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Registration Number
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Country
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GRA
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RGL No.46
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Gibraltar
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UKGC
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38905
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United Kingdom
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Jackpotjoy Deposit & Withdrawals
4.5/5
Jackpotjoy supports key UK payment and withdrawal methods, including Visa, Mastercard, and PayPal, ensuring reliable transactions for players. Transactions are processed quickly, and there are no fees associated with deposits or withdrawals.
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Payment Method
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Name
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Deposit Amount
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Withdrawal Amount
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Withdrawal Time
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£10 Min
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£10 Min
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1-3 Business Days
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£10 Min
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£10 Min
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1-3 Business Days
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£10 Min
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£10 Min
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1-3 Business Days
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Jackpotjoy Accepted Countries
Jackpotjoy Mobile Casino
5.0/5
Jackpotjoy has a pair of well-respected mobile apps available in both the major app stores.
- Google Play Store - 100,000+ downloads
- App Store - 4.6* from 19,500+ reviews
As you can see from the numbers above, the Jackpotjoy app is popular with players. These free-to-play (and download) apps are constantly updated with new games and innovations to keep players on their toes.
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support@jackpotjoy.com |
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Phone |
No |
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Live Chat |
Yes |
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Availability |
24/7 |
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Language |
English |
More Info About Jackpotjoy Customer Support
Jackpotjoy offers a wide selection of customer service options to help deal with any issues players may experience on-site.
Email: support@jackpotjoy.com
Phone: N/A
Live Chat: Yes
Availability: 24/7
Jackpotjoy Loyalty Program
Jackpotjoy Plus is an in-house loyalty program that rewards returning players with promotions, bonus prizes and even birthday gifts.
- Box Bonanza+ Games - selecting a winning box will award a cash prize
- Plus Promotions - keep an eye on their Promotions page to see ongoing offers for existing players
- Monthly Surprises - winners are selected at random to win prizes each month
- Sneak Previews - loyal players get the chance to play new games before they go live on-site
- Fantastic Gifts - unique gifts are regularly given away through this scheme
- Birthday Surprise - keep an eye out for a Box Bonanza+ on your birthday
Conclusion: A Seasoned Veteran
4.7/5
Jackpotjoy is a bingo and casino veteran who oozes quality. Whatever your preferred online game, we are confident you will find what you want here.
The welcome bonus is a great start, with new players given 30 free spins (to be played on Double Bubble). With no wagering requirements attached to either offer, this is a strong welcome offer, whichever version you choose.
Their games collection is a very strong one, with bingo, slots and live casino players all well catered for. A total of 950+ video slots are combined with 65+ Evolution Gaming and exclusive live casino titles, and a varied range of 16 different bingo rooms.
Other positives that stand out are their mobile apps, which have received rave reviews in both the App and Play Stores, and the hugely rewarding Jackpotjoy Plus loyalty programme.
There weren’t any major negatives we could find here - although we would love to see a few more payment methods available, as well as the addition of a couple of instant withdrawal options.
Jackpotjoy may be an oldie, but it’s a goodie, too! If you haven’t already, we would recommend checking out this casino and finding out for yourself why it has been around for more than 20 years!
Jackpotjoy Casino FAQs
How do I update my payment details?
To update payment details, ensure your balance is below £1 and you have no pending withdrawals. Then, navigate to My Account and select Deposit Funds to view available options. You can update your card details or add a new payment method.
Why can't I take part in a promotion?
While promotional offers may vary, players can consistently enjoy daily and monthly free games, offering chances to win prizes. JackpotJoy will email and have listings of all available promotions for players in the lobby area.
How can I check my account history?
You can check all of your account history in the 'my account' section of the website.
Why is my withdrawal still pending?
Payment providers may experience delays in updating withdrawal statuses over weekends, which could result in your withdrawal remaining pending in your payment history. Please be assured that Jackpotjoy's team processes withdrawals as usual, and your funds will arrive within the standard timeframe.
How do I claim my free spins?
Once you have deposited and wagered £10, your 30 Free Spins will be automatically credited to your account. You can claim them by heading to the Double Bubble Slot game, and it will automatically award you with the spins. Look out for the messages to claim it.
How do I unsubscribe from marketing emails?
If you no longer wish to receive emails from Jackpotjoy about promotions and offers, go to 'my account' and then 'manage details'. Afterwards select/unselect all of the methods that you wish to / not to receive communications on and then click 'save'. This can take up to 72 hours to take effect.
Author
Tim Williams
Gambling Consultant
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