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SugarHouse Casino Casino Rating 8.1 out of 10 Bonuses 8/10 Cash Out Policy 8/10 Game Selection 7.4/10 User Experience 9/10 Mobile Support 8.5/10 Customer Service 7.5/10

SugarHouse Casino Review

SugarHouse Casino was established in September 2016 by Chicago-based Rush Street Interactive. Rush Street Gaming’s land-based casino in Philadelphia, Pennsylvania, was recently rebranded from SugarHouse to Rivers Casino. 

The SugarHouse Casino offers a list of casino games, including slots, table games, video poker, and card games, to name a few. 

The online casino utilizes several software providers, such as NetEnt, Evolution Gaming, NextGen Gaming, and Konami Gaming. The SugarHouse Casino features a responsive web design with easy-to-navigate features. 

Similar to most online casinos in New Jersey, SugarHouse offers a welcome bonus. They offer a 100% match bonus of up to $250 on your first deposit. This NJ online gambling platform also offers promotions and rewards on top of the initial bonus.

SugarHouse Casino Casino Trust Range

(4.05)

We rate casino using 6 separate categories and use the ratings in each category to form an overall score. The six categories are;

Casino Bonuses 8/10
Cash Out Policy 8/10
Game Selection 7.4/10
Player Experience 9/10
Mobile Gameplay 8.5/10
Customer Service 7.5/10

SugarHouse Casino Game Providers

SugarHouse Casino utilizes several software providers to provide one of the best online casinos. Here is a list of casino software providers: NetEnt, Evolution Gaming, IGT, NextGen Gaming, Konami Gaming, Bally, WMS, Shuffle Master, Barcrest Games, Grand Vision Gaming, Side City Studios, and Inspired. 

With 10+ software providers, it’s no wonder SugarHouse Casino is a premier online casino in NJ.

SugarHouse Casino Pros & Cons

Mobile App
Slots
Loyalty Program
Customer Support
Language Availability

SugarHouse Casino Licenced States in USA

New Jersey
WelcomeBonus
100% UP
TO
$250

Minimum Deposit $10

Online Casino Games

The SugarHouse Casino app features a large selection of gaming options. They offer table and card games, including multi-bet or single-deck blackjack, three or four card poker, Texas Hold’em, roulette, and baccarat to name a few. They also offer live versions of blackjack, roulette, or baccarat. 

The SugarHouse Casino slots are one of the gambling site’s biggest draws. The options are endless, ranging from Wheel of Fortune to Cleopatra Gold to Lightning Leopard. These slots may be labelled featured, new, progressive, or exclusive to help you determine which game you’d like to play. 

This casino offers video Bingo and Keno, along with video Poker. They also offer Slingo, which is a combination of slots and Bingo. 

SugarHouse offers a sportsbook, as well. They feature major sports including football, basketball, baseball, soccer, or hockey. They also offer bets on smaller markets, such as table tennis, beach volleyball, or darts to name a few. The SugarHouse Casino Sportsbook offers virtual sports betting, as well. You can gamble on virtual horses, greyhounds, motorcycles, soccer, or cats. 

Their large selection of games from different providers helps SugarHouse receive some of the best online casino reviews.

SugarHouse Casino Licenses

SugarHouse owns two licenses. They’re from the New Jersey Division of Gaming Enforcement and the Pennsylvania Gaming Control Board.

New Jersey DGE New Jersey DGE

SugarHouse Casino Language Options

This online casino is currently only legal in the United States, specifically New Jersey and Pennsylvania. The only available language is English.

English English

SugarHouse Casino Mobile Casino

The SugarHouse Casino app is available for Android or Apple (iOS). It can be downloaded on any phone or tablet. You won’t have to download any software to play. Once you download the mobile app, some of the best casino slots and other games will be available to you. 

SugarHouse’s safe online casino offers a loyalty program. You earn Loyalty Level Points and Bonus Store Points from betting. The higher your Loyalty Level is, the more SugarHouse Casino Bonus Store Points you can earn. Your Loyalty Level also allows you to unlock more bonuses in their store. The bonuses can range from free Bingo invitations to free nights at their physical casino in Philadelphia to anything in-between.

SugarHouse Casino Deposits & Withdrawals

Deposits: SugarHouse offers plenty of online casino deposit methods. The list includes Visa or MasterCard, bank transfers, PayPal or Neteller, Play+ Cards, PayNearMe, or electronic checks. Generally, your funds will be readily available within minutes of your deposit. 

Withdrawals: SugarHouse Casino withdrawal times vary depending on the method you select. There is a pending time for all transactions of 48-72 hours, although they are generally processed within 24 hours. Electronic wallets, such as PayPal or Neteller, take up to 30 minutes after your approval. Card payments take between 3-5 days. Bank transfers take between 2-5 business days. Checks take between 10-14 business days.

SugarHouse Casino Customer Support

The SugarHouse Casino customer support is available through three methods. They offer live chat, email, or text support. Their support generally garners positive online casino reviews, although the only downfall is they’re only available from 9:30 am through 2 am. Once you email or directly message them, SugarHouse Casino will review your issues and respond promptly. They are only available in New Jersey and Pennsylvania, though, so the small window of their support not being available isn’t enough for casino experts to knock their company. 

SugarHouse Casino also features a help center page on their website that offers several questions with pre-written answers. If you can’t contact their support staff at that moment, this is a useful tool to possibly answer any questions you have.

Email Email

Live Chat Live Chat

Phone Phone

SugarHouse Casino Casino FAQs

You go to playsugarhouse.com and click “Join now.” Once there, you’ll provide all of the necessary information to create your account.

SugarHouse will match your first deposit up to $250. There is a 1x play-through requirement on this. 

SugarHouse generally processes all transactions within 24 hours. Your withdrawal method will determine how long it takes to have access to your money, though.

SugarHouse Casino was created in 2016.

You can contact the SugarHouse Casino customer support by clicking “Support chat” on their website. You can also find their email under the “Help center” tab or text their support at (855) 720-0419.

You can close your account by speaking with a customer support agent. Your account will initially be locked until you answer security questions. Once you’ve proven it’s you, the account will be closed within 72 hours.

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