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Casino Joy Casino Review

Casino Joy is an online casino that was launched in 2018. It is owned and operated by the Malta-based company, Genesis Global Limited.

The site is well designed and makes navigation easy, even for first-time users. Players can choose from a lot of different casino games, including loads of top-rated online slots which help to draw players in. The welcome bonus on Casino Joy is excellent, but there are also plenty of other promotions available to new and loyal players.

Jump right into this review of Casino Joy to find out if you can benefit from playing at this online casino. And, if you still have some doubts, you can always check any of our casino reviews where we have included everything you need to know about each online gambling site.

Casino Joy Casino Trust Range

JadeJournalist at CasinoRange.comPublished DateApril 24, 2020 | Last UpdatedMarch 15, 2022

We rate casino using 6 separate categories and use the ratings in each category to form an overall score. The six categories are;

Casino Joy Game Providers

There are a lot of software providers that make their games available on Casino Joy. These include some of the leading providers in the gaming industry such as Microgaming, Yggdrasil, NetEnt and Evolution Gaming.

Casino Joy Pros & Cons

Live Dealer Games
No Mobile App
No Live Chat

Casino Joy Accepted Countries

100% UP
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18+ Full T&C's Apply. New UK players Only. £10 min deposit. £5 max bet using bonus. 60x (40x referred player) wagering applies. Bonus valid for 14 days. 20 Spins will be credited instantly upon qualifying deposit + then 20 per day for 9 days on Starburst. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Ewallets excluded. - www.begambleaware.org

Casino Joy Games

With a roster of well over 400 games, Casino Joy ensures that everyone who visits the site has more than enough choice.

The 250 slot titles available on this online casino will entertain you for days. You can expect to find popular titles such as Vikings Go Wild, Jingle Spin and Legacy of Egypt.

Casino Joy also has a selection of table games that includes RouletteBaccarat and Blackjack and there are over 80 live dealer variants of these games also available.

Casino Joy Licenses

Genesis Global Limited, is the company that owns and operates Casino Joy. The primary regulator that has approved Genesis Global and Casino Joy in the United Kingdom is the UKGC. Having a UKGC licence is a clear proof that Casino Joy is a safe online casino and players can expect to have their data and funds fully secured. Besides the UKGC licence, Casino Joy and Genesis Global are regulated outside of the UK by The Malta Gaming Authority.

To reinforce its position as a safe online casino, Casino Joy is making sure to have an SSL technology in place. An SSL is also known as Secure Socket Layers, and it is an additional form of security that works by encrypting customers data so that their information cannot be hacked.



Casino Joy Language Options

English is the primary language for players at Casino Joy, but there are other languages on offer. Finnish, German, Norwegian and Swedish are all available to players.

English English

Finnish Finnish

German German

Norwegian Norwegian

Swedish Swedish

Casino Joy Mobile Casino

Casino Joy has a highly responsive web design in place. It is fully optimised and scaled to fit a variety of screen sizes. Even without an app, Casino Joy mobile site offers an excellent gaming experience to every player.

There are no downloads needed to begin playing here. You can load up the site and start playing straight away from any device. This makes Casino Joy an instant play casino, placing it in line with the rest of the competitors in the gaming industry. 

Casino Joy Deposits & Withdrawals

Deposits:  min. £10 max. £5000 depending on payment method. All deposit options are processed instantly and with no fee attached.

Withdrawals:  min. £10 max. £5000. E-wallets options payout instantly while debit card payouts take between 1-3 working days. Payments Options for Withdrawals are Visa debit Card, Skrill, Neteller, EcoPayz, Trustly, PayPal, MuchBetter, MiFinity and Jeton. UK players have no daily, weekly or monthly withdrawal limits.

Casino Joy Customer Support

Casino Joy offers a few customer support options that are in line with what is provided by some of the best casinos online.

They give you the ability to contact the support team via live chatemail or telephone to solve any of your issues. However, these support methods are only available during business hours, which is a slight negative to what is, on the whole, considered as a good customer support network.

Another way to have your question answered as fast as possible, is to check the FAQ section. You can view it by clicking on the “?” located at the top-right corner of Casino Joy homepage. Here you will find answers to previous questions. So, it might be worth checking this out before you decide to contact the customer support team.

Email Email

Live Chat Live Chat

Phone Phone

Casino Joy Casino FAQs

To register an account on Casino Joy, visit the casino website and click on “sign up”. You will be asked to provide your personal details such as your email address, mobile number, date of birth, and home address. If you live in the UK you will need to provide a form of ID for the verification process. Once you are verified, you can make a deposit and start playing.

Claim Casino Joy’s welcome bonus by creating a player’s account. Register your information, log-in and make your first deposit of the miminum amount specified in the offer. Don’t forget to read Casino Joy’s welcome bonus terms and conditions in full to see how many times you need to play through out your bonus money before you can cash out. T&Cs might change over time so be sure to check them before claiming any bonuses.

Casino Joy takes 24-48 hours to process your cash out request. Once your request has been accepted, it can take between 1-5 business days for your funds to show in your account.

Casino Joy was established in 2018.

The casino have two forms of customer service: via email (support@casinojoy.com) or by phone (08001700602 or 00356 20341518)

You can either use the live chat service or send them an email at support-uk@guts.com to close your account.

Casino Joy Casino Player Reviews

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