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Hello Casino Review

Hello Casino is a varied online casino that’s been open since 2014. It falls under the White Hat Gaming Limited Malta umbrella, and has several sister online casinos such as Slotnite, G-day, 21 Prive, Diamond7, Mainstage Bingo, and SKOL. The casino itself has a whopping 2400+ games to play, so customers will never be bored. Being so big, they work with some of the top software providers in the industry, like Big Time Gaming, NetEnt, and Evolution Gaming. While there’s a large variety of games, slots are their speciality, with over 2200 slot games. There are also over 2000 games optimised for mobile devices, so users can keep playing on the go. Hello Casino also has access to live casino games and table games. 

The website is simple to access, with all the games being divided into categories along the top row. So it’ll be easy to find what you’re looking for. They also have an option to highlight your favourites, giving you easy access to the games you love most. The casino draws attention to its 24/7 customer support options, with support available in multiple languages. They offer a healthy welcome bonus for new players, so you’ll be armed with enough spins and cash to explore their variety of classic and modern games.

Hello Casino Casino Trust Range

(4.7)
chris
chrisJournalist at CasinoRange.comPublished DateMay 10, 2022 | Last UpdatedMay 11, 2022

Hello Casino Game Providers

This casino works with all the best software providers in the business. Evolution Gaming and NetEnt run live casino games, so all the livestreaming will run smoothly and be of high quality. Meanwhile, there are massive names like Big Time Gaming, Micrograming, and NYX to provide an array of modern and classic casino games that will keep any customer on their toes. There really is something for everyone. You can choose from the top slot games or check out some new smaller games. If you’re looking for a game from a specific provider, all you need to do is click on the ‘provider’ tab, scroll through and choose the logo of the software provider you’re looking for. This will show up all the games available from that company.

Hello Casino Pros & Cons

Game Selection
24/7 Support
Speedy Payouts
Limited Live Casino
Many Restricted Countries
Welcomebonus
100% UP
TO
£100
100 Bonus Spins

18+. New Players only. One bonus offer per player. Minimum deposit of £10. Max bonus bet £5. This offer gives you a 100% match bonus up to £100 and 100 bonus spins. Bonus spins are valid on the following game(s) only: Gonzo’s Quest or Starburst. Bonus spins to be credited at a rate of 20 bonus spins per day over five days, triggered on your first deposit. Bonus spins winnings credited in the form of bonus funds and capped at £50. Bonus funds must be used within 30 days and bonus spins within 10 days, otherwise any unused shall be removed. Bonus funds are separate to Cash funds and are subject to 35x wagering on the value of the bonus funds and your cash deposit(s). Affordability checks apply. Terms apply. Play Responsibly. BeGambleAware.org.

Hello Casino Games

For live casino games, Hello Casino has 17 on offer. Although not a huge number, it is still enough for users to enjoy and covers all your classic casino games like Blackjack, Roulette, Baccarat, and Poker. They have some scratch card and bingo games to play too. But their speciality comes from slot games, of which there are over 2200. They’ve got some of the most popular slot games, like Starburst, Wolf Gold, and Book of Dead. These casino classics will keep players entertained. 

The games are all divided into categories on a sleek top bar, and on the right-hand side, there’s a simple search function which allows users to search for any game they’re looking for. There’s a provider’s page, which is another option for people who want to play games created by specific software companies. Hello Casino’s entire website is easy to navigate through its thousands of games. The casino makes games the focus of its main page so users have everything they need right at their fingertips.

Hello Casino Licenses

Hello Casino operates under two gambling licenses, which means customers are fully protected when they play. One is from the UK Gambling Commission and the other from The Malta Gaming Authority. However, due to licensing restrictions, there are a lot of countries that cannot play at this casino. These include, but are not limited to, Australia, Belgium, Bulgaria, Cuba, Denmark, France, Germany, Hungary, Italy, Netherlands, Poland, Russia, Singapore, South Africa, The United States, and Switzerland.

MGA MGA

UKGC UKGC

Hello Casino Language Options

English English

Finnish Finnish

French French

German German

Norwegian Norwegian

Portuguese Portuguese See All

Spanish Spanish See Less

Hello Casino Mobile Casino

While this casino does not have a dedicated mobile app for either iOS or Android, the website is still easy to navigate using a mobile screen. It’s instant play, so customers can play all the games immediately without having to go through the hassle of downloading software onto their device. They still focus the screen on the huge amount of games on offer, with a bar across the top of the screen that is highly responsive and allows players to browse categories. There’s also a selection of top games on the main screen too. Users can still search for games and software providers from the comfort of their main screen, and the ‘sign up’ and ‘login’ buttons are frozen at the bottom of the page for easy access.

Hello Casino Deposits & Withdrawals

The casino accepts a variety of payment methods and currencies. In the UK, for deposits they accept the big ones such as Visa, Mastercard, ApplePay, and Paypal. There’s also Visa Voucher, Neosurf, MuchBetter, CashtoCode, Paysafecard, and Revolut cards too. So users have a variety of options to pay when making a deposit on the site. There’s a withdrawal limit of 5000 EUR per week, but users can take cashouts during the weekend, and withdrawal times are anywhere from 12 hours to 5 business days. The minimum withdrawal amount is £10, so users must have more than that in the account before they can withdraw funds. The fastest withdrawal method is to e-wallets, which only take up to 24 hours. 

Hello Casino Customer Support

They take customer support seriously to Hello Casino. They provide 24/7 support via their support team, who are reachable via email or live chat. The email address is support@hellocasino.com, and the livechat is accessed via the bottom of the webpage on the ‘chat’ button. Alternatively, users can bring up the menu and go to the ‘support’ tab, which provides access both to the email and live chat options. They advise the live chat response time is an average of 30-60 seconds, so customers can be reassured their query will be resolved quickly.

 

Email Email

Live Chat Live Chat

Hello Casino Casino FAQs

On the webpage there’s a blue ‘sign up’ button at the top right hand of the page frozen to a bar that will always be there no matter what page of the website you’re on. 

The casino offers a welcome bonus of 100% up to £100 for new players. There’s also 100 spins given for free on the renowned game Starburst, so you can get stuck in immediately. 

They advertise on the site having instant payouts, but depending on your withdrawal method, this can take up to 6 business days to get into your account. 

The casino has been open since 2014. 

If you want to close your account, you can contact the customer support team via email or live chat and they will assist you in the account closure process. 

The casino operates under two licenses provided by the UK Gambling Commission and The Malta Gaming Authority. Customers are fully protected by gambling license regulations as everything they do must remain legitimate and legal to maintain these licences. 

Hello Casino operates under White Hat Gaming Ltd, one of the leading companies in iGaming. They are registered at 85 John Street, Valletta, Malta, VLT1165. 

The customer support team is available 24/7 and can be contacted via live chat or email on the ‘support’ tab of the website. Alternatively, the chat button is always on the bottom left-hand corner of their web pages.  

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